Manager, Strategic Partnerships

Description:

We will also consider Remote / Hybrid work.

Who We Are

Driven by transparency, integrity, and a commitment to health equity, JAXSCO is a purpose-driven healthcare management and consulting partner for community-based organizations that traditional healthcare often overlooks. We empower HIV-service organizations, STI prevention programs, LGBTQIA+ clinics, FQHCs, and public health departments by strengthening 340B programs, managing pharmacy and clinic operations, and deploying telehealth solutions to ensure underserved populations receive essential care. Unlike traditional for-profit firms, JAXSCO reinvests a significant portion of its net income directly into partner organizations and their communities, measuring success by our partners' operational efficiency, financial sustainability, and lasting community impact. If you are driven to make a tangible difference in patients' lives while strengthening the balance sheets of vital nonprofit providers. If you are driven to make a direct impact on both patient care and nonprofit sustainability, JAXSCO is the place for you.

What You’ll Do (Job Summary)

The Strategic Partnerships Manager serves as a key business partnership growth driver responsible for expanding JAXSCO’s market presence and developing new business relationships across JAXSCO’s healthcare, pharmacy, 340B, clinical, purchasing, and NPS Pharmacy’s 340B and specialty pharmacy administrative service lines. Working alongside healthcare organizations and 340B covered entities, healthcare providers, and community partners, this role builds consultative relationships with executive, financial, clinical, and operational decision-makers to strengthen pharmacy operations, advance patient access, and support the organizational values and sustainability of the 340B Drug Pricing Program. The professional identifies prospective partners, conducts detailed discovery of complex healthcare and pharmacy models, and guides opportunities through the full consultative relationship-development lifecycle, from initial outreach to executed partnership agreements.

As the strategic bridge between prospective partners and internal subject-matter experts, this role translates complex pharmacy, 340B management, contract pharmacy, clinic management, telehealth, group purchasing, 340B, and clinical administrative pharmacy and management capabilities into compelling, mission-aligned partnership opportunities. This position collaborates closely with Pharmacy Operations, 340B Operations, Clinical Operations, Legal, Finance, Human Resources, and executive leadership to ensure sound solution design and smooth partner handoffs. By tracking industry trends, representing JAXSCO at national conferences, and maintaining pipeline discipline, the role advances organizational sustainable growth while supporting the broader mission of expanding healthcare and medication access for diverse, underserved, and marginalized patient populations.

Essential Job Functions

• Lead the B2B consultative lifecycle partnerships for prospective 340B covered entities (Ryan White grantees, FQHCs, Section 318 STI programs, ASOs) from initial prospecting and outreach through proposal, contract execution, and onboarding handoff.
• Consistently achieve or exceed assigned partnership quotas, net revenue targets, and quantitative KPIs through strategic territory planning, active pipeline discipline, and data-driven prospecting (phone, email, LinkedIn, digital video, conferences).
• Build trusted, consultative relationships with C-suite executives, finance directors, pharmacy leaders, clinical directors, and 340B compliance officers to evaluate current pharmacy structures, compliance requirements, and financial growth opportunities.
• Educate prospective partners on full-service JAXSCO and NPS Pharmacy capabilities, tailoring integrated business cases and financial proformas across:
• 340B program management, compliance audits, contract pharmacy networks, entity-owned/onsite pharmacies, and specialty mail-order services.
• Clinic management, virtual care/telehealth platforms, retail/340B GPO purchasing solutions, and MSO shared administrative services (HR, Finance).
• Collaborate with internal technical subject-matter experts to model return-on-investment (ROI) analyses, draft formal proposals, and present compelling C-suite business cases.
• Partner with 340B Operations, Pharmacy, Clinical, Finance, Legal, HR, and Client Success teams to move opportunities through approval workflows and deliver seamless, fully documented onboarding handoffs.
• Maintain rigorous Salesforce CRM data integrity, tracking deal stages, revenue probability, meeting notes, and pipeline conversion analytics for executive forecasting.
• Represent JAXSCO at local, regional, and national 340B conferences; monitor HRSA regulatory shifts and market dynamics; and share prospective partner feedback with internal teams to refine service offerings.
• Travel up to 40% nationally for prospective partner meetings, covered entity site visits, and industry events (including overnight and multi-day travel).

Note: This list of essential job functions is comprehensive but not exhaustive. Other duties may be assigned based on business needs and the individual’s skill set.

What We Need (Qualifications)

• Bachelor’s degree in Business Administration, Healthcare Administration, Public Health, Marketing, Communications, or a related field (or equivalent practical experience).
• 3+ years of consultative B2B relationship development, business development, healthcare partnerships, or similar experience; demonstrated success building substantial pipelines and closing complex, high-value agreements from initial outreach through executed contracts. Familiarity with 340B, specialty pharmacy, or contract pharmacy sectors is a plus, but not required.
• Approach unfamiliar clinical, pharmacy, and 340B topics with curiosity, coachability, and a willingness to learn; prior 340B experience is not required.
• Demonstrated experience building trusted relationships with C-suite executives, healthcare leaders, and multi-stakeholder decision-makers.
• Technical proficiency in modern CRM platforms (e.g., Salesforce, HubSpot), LinkedIn or LinkedIn Sales Navigator, virtual collaboration tools, and Microsoft Excel for data analysis and reporting.
• Experience with or commitment to developing foundational knowledge in LGBTQ+ and HIV-focused health equity concepts, inclusive terminology, and public health environments.
• Willingness and commitment to acquire foundational knowledge of LGBTQ+ health concepts, terminology, inclusive language, and intersectionality.
• Excellent interpersonal, verbal, written, and presentation skills, demonstrating the ability to effectively engage and explain complex healthcare, pharmacy, and 340B concepts to a diverse range of operational stakeholders and C-suite/executive leadership.
• Ability to work independently and collaboratively as a curious, coachable team player who thrives in a fast-paced, remote-based, mission-driven, growth-oriented environment.
• Willingness and ability to travel up to 40% for partner and client meetings, site visits, and industry conferences, including overnight and multiday travel.

What We'd Love (Preferred)

• Master’s degree (MBA, MHA, MPH, MS) in Business Administration, Healthcare Administration, Public Health, or a related field.
• 5+ years of consultative B2B healthcare relationship development or business development, with an established network across 340B covered entities, Ryan White grantees, and community health centers.
• Active 340B Apexus Certified Expert (340B ACE) designation (or willingness to obtain post-hire).
• Thorough knowledge of HRSA/OPAIS regulations, covered entity eligibility structures (Ryan White, Section 318 STD/STI, FQHCs, DSH), contract pharmacy workflows, third-party administrator (TPA) software, drug wholesalers, and Pharmacy Benefit Managers (PBMs).
• Experience leading complex partnership negotiations, multi-stakeholder project structures, and closing high-value strategic enterprise agreements.
• Proven ability to develop and maintain large partnership-development pipelines, track performance metrics, and consistently deliver against revenue targets and quantitative KPIs.
• Demonstrated experience analyzing pharmacy-related datasets, prescription utilization, contract pharmacy capture rates, financial proformas, and key ROI performance metrics.
• Strong partnership and contract negotiation, vendor management, multi-stakeholder project leadership, and closing strategic enterprise agreements skills.
• Experience working with or serving HIV-focused, LGBTQ+, or public health non-profits providing direct patient/client care, including foundational knowledge of inclusive terminologies and health equity concepts.
• Advanced proficiency in CRM platforms (e.g., Salesforce, HubSpot), LinkedIn Sales Navigator, pipeline management, territory planning, and lead generation tools.
• Bilingual proficiency in Spanish.

What You Bring (Skills / Competencies)

• Ability to ask probing questions, diagnose complex clinical, pharmacy, administrative, and operational needs, and structure customized JAXSCO service and 340B partnership solutions.
• Ability to translate complex federal healthcare, 340B regulations, pharmacy, contract pharmacy, group purchasing, clinic management, and telehealth pricing concepts into accessible, practical business terms.
• Strong capability to establish credibility and trust with healthcare executives, board members, and frontline pharmacy directors.
• Methodical approach to researching and engaging qualified partners, pipeline tracking, forecasting, and detailed CRM documentation.
• Aptitude for orchestrating internal resources across Legal, Finance, Human Resources, Clinic Operations, Pharmacy Operations, and 340B teams to deliver compelling partner proposals.
• Understanding of and commitment to healthcare equity, HIV care, and LGBTQ+ inclusive care delivery in diverse public health environments.
• Outstanding verbal and written communication skills to engage and educate prospective partners, explain complex operational concepts and regulatory information, and guide stakeholders through process change.
• Aptitude for working effectively in diverse, multicultural, and mission-driven healthcare environments.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Frequently remains in a stationary position up to 50% of the day. Constantly moves about the office to access machinery, file cabinets, and meeting rooms.
• Constantly operates computers and office machinery, requiring repetitive hand and wrist motions, with occasional reaching and bending.
• On occasion, may carry, move, or position office materials weighing up to 50 pounds.
• Regularly exchanges accurate information via phone, email, virtual, and in-person interactions. Must perceive and assess details on screen displays and paper documents.
• Requires national travel for client meetings, conferences, events or company priorities.

What We Offer (Compensation & Benefits)

Competitive compensation with an annual base salary, anticipated on-target earnings (OTE) of $150,000+, and uncapped commissions paid quarterly. Position title and compensation are determined based on experience.

• Affordable, comprehensive medical, dental, and vision coverage.

• Simple IRA Retirement savings plan with a 3% company match.

• Unlimited paid time off (PTO).

JAXSCO is an Equal Opportunity Employer committed to a diverse, inclusive, and equitable workplace. Employment decisions are based on merit, qualifications, and business needs, without regard to race, color, religion, creed, sex, gender, gender identity or expression, sexual orientation, pregnancy, age, national origin, ancestry, disability, HIV status, marital status, protected military status, or any other legally protected status.

We are dedicated to fostering a safe, affirming environment and will provide reasonable accommodation for qualified individuals with known disabilities unless it causes an undue hardship. Candidates from diverse backgrounds, including BIPOC and LGBTQIA+ communities, are encouraged to apply.

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