Benefits Administrator

Job Description:

Benefits Administrator

The Benefits Administrator serves as Penn Mutual's primary administrator for leave of absence and disability programs while supporting the day-to-day administration of the Company's health, welfare, and retirement benefit programs. This role is responsible for coordinating FMLA, disability, state leave programs, parental leave, and related leave programs; guiding employees through complex and sensitive leave situations; reconciling benefit plan contributions and vendor invoices; and serving as a trusted resource for employee benefits inquiries. The ideal candidate possesses deep knowledge of leave administration, strong benefits operations expertise, exceptional customer service skills, and hands-on Workday benefits administration experience.

Leave, Disability and Benefits Administration

• Serves as Penn Mutual's primary internal contact and coordinator for leave administration including:
  • FMLA
  • ADA accommodations (where applicable)
  • Short-term disability
  • Long-term disability
  • Parental leave
  • Caregiver leave
  • State Paid Family & Medical Leave programs in all 50 states
  • Military leave
• Guides employees through leave options and eligibility requirements.
• Conducts sensitive and confidential discussions with employees regarding medical conditions, caregiving responsibilities, workplace accommodations, and return-to-work planning.
• Works closely with leave vendors, Payroll, managers, and HRBPs to ensure compliance and a positive employee experience.
• Monitors evolving federal and state leave requirements.

Benefits Financial Administration and Reconciliation

• Reconcile monthly carrier invoices and eligibility files.
• Support the health savings account funding process.
• Audit employee and employer benefit contributions.
• Investigate and resolve enrollment and payroll discrepancies.
• Coordinate with HRIS and Payroll regarding funding and reconciliation activities.
• Perform quality control reviews to ensure accurate deductions and vendor payments.
• Reconcile retirement plan contribution and distribution activity.
• Reconcile deferred compensation contribution and distribution activity.
• Coordinate COBRA administration.

Employee Benefits Support and Benefits Operations

• Manage and respond to the benefits shared mailbox.
• Serve as a primary resource for employee questions regarding all benefit programs, including but not limited to medical, dental, vision, life insurance and voluntary benefits programs.
• Deliver exceptional customer service while explaining benefits concepts in understandable terms.
• Support annual enrollment and benefit communication activities.
• Respond to unemployment claims.

Required

• 5+ years of employee benefits administration experience.
• Demonstrated experience administering leave programs including FMLA, short- and long-term disability, multi-state paid family and medical leave programs.
• Experience conducting confidential discussions involving employee medical situations and leave needs.
• Direct Workday Benefits Administration experience is required.
• Experience reconciling carrier invoices, vendor billing, and payroll contributions.
• Experience working with outsourced leave vendors and third-party administrators.
• Strong understanding of ERISA, COBRA, HIPAA, FMLA, and related benefits regulations.

Preferred

• Qualified retirement plan administration experience and non-qualified deferred compensation.
• SHRM certification.
• Experience in financial services or a highly regulated environment.

Base Salary Range - $65,000 - $75.000

For over 175 years, Penn Mutual has empowered individuals, families and businesses on the journey to achieve their financial goals. Through our partnership with Financial Professionals across the U.S., we help instill the confidence and reliability that comes from a stronger financial future. Penn Mutual and its affiliates offer a comprehensive suite of competitive products and services to meet the unique needs of Financial Professionals and their clients, including life insurance, annuities, wealth management and institutional asset management. To learn more, including current financial strength ratings, visit

Penn Mutual is committed to Equal Employment Opportunity (EEO). We provide employment and advancement opportunities to all qualified applicants and associates, according to applicable laws. This is reflected in our practices for hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment, compensation, selection or training, and all other terms and conditions of employment. All employment-related decisions and practices are free from unlawful discrimination. This includes: race, creed, color, national origin, ancestry, citizenship age, gender (including pregnancy), sexual orientation, gender identity or expression, domestic partnership or civil union status, marital status, genetic information, disability, religious observance or practice, liability, veteran status or any other classification protected under applicable law.