Assistant Community Manager

Job Details Job Location: Roseville, CA 95661 Position Type: Full Time Salary Range: $26.00 - $30.00 Hourly About Us SyRES PROPERTIES is a privately held real estate investment and development firm focused on the acquisition, new development and asset management of institutional quality multifamily residential properties. Our development pipeline and acquisition prospects are concentrated in the western United States including California, Oregon, Washington and Nevada. We are actively looking for qualified professionals who will help execute the company’s future growth strategy. Position Summary The Assistant Community Manager reports to the Site Property Manager and is responsible for supporting the day-to-day operations of our conventional apartment communities at SyRES. This role will involve both on-site accounting and leasing responsibilities and act as the person-in-charge when the Site Property Manager is absent. Responsibilities Manage the financial operations of the apartment community, including accounts payable, accounts receivable, and processing rent payments. Support the Site Property Manager with all aspects of asset management, including the implementation of budgets, financial reports, and cost control measures. Oversee the leasing process for available apartments, from initial inquiries to move-ins, ensuring a smooth and positive experience for new residents. Maintain and update accurate resident files, ensuring compliance with company policies and regulations. Assist with marketing and advertising to fill vacancies in the apartment community. Ensure that the community is operating at maximum occupancy by engaging with prospective residents, conducting apartment tours, and processing applications. Handle resident relations by addressing concerns, providing excellent customer service, and fostering a positive living environment. Ensure that all leased apartments are properly documented and maintain accurate move-in/move-out records. Collaborate with the Site Property Manager to enforce community policies and regulations, ensuring compliance with fair housing laws and housing guidelines. Perform general office tasks including scheduling, answering resident inquiries, and managing resident communication. Assist with organizing resident events and building community relationships. Be prepared to assume the role of person-in-charge in the absence of the Site Property Manager, ensuring the continued smooth operation of the community. Other duties as assigned. Qualifications 2-4 years of experience in conventional / luxury property management. Strong understanding of the day-to-day operations of a multi-family apartment community, including leasing, financial reporting, and resident services. Demonstrated success in maintaining high occupancy rates in apartment communities. Ability to think quickly and provide effective, resident-focused solutions to address concerns and enhance satisfaction. Enthusiastic about planning and executing resident events that foster community engagement, enhance resident satisfaction, and contribute to retention efforts. Ability to provide exceptional customer service and can effectively multitask in a fast-paced environment. Excellent communication skills, both verbal and written, with the ability to interact with residents, vendors, and team members professionally. Proficient in MS Word, Excel, and Outlook; experience with Yardi and/or MRI is a plus. Physical and Environmental Requirements Occasional bending, kneeling, and lifting up to 25 lbs. Frequent sitting and occasional standing, walking, reaching. Noise level may be moderate to high at times. Benefits Hourly wage based on relevant experience to the role. Full-time hours. Eligible for move-in and renewal commissions, and quarterly bonuses. PTO. Full benefits package (Medical, dental, vision, cell phone reimbursement). 401K with dollar for dollar match up to 4%. #J-18808-Ljbffr