LTC Services Leader

Job Description

Job Description

Prolec GE Waukesha is now a Part of the GE Vernova Group

Prolec | GE Vernova is seeking a highly experienced and strategic LTC Services Leader to establish and lead our Load Tap Changer (LTC) Center of Excellence within our Services team based in Goldsboro, NC. This is a critical leadership role focused on driving technical excellence, expanding high-margin service offerings, and building long-term partnerships with utility customers.

If you’re an industry expert in LTC/OLTC systems with a passion for leadership, innovation, and service growth, this is an opportunity to make a meaningful impact at scale.

What You’ll Do

• Lead the strategy, execution, and continuous evolution of the LTC Center of Excellence
• Drive growth, profitability, and commercialization of LTC service offerings
• Provide expert technical leadership for complex LTC inspections, diagnostics, retrofits, upgrades, and maintenance
• Develop and implement technician certification programs to strengthen internal capability
• Deliver training programs, workshops, and industry presentations to internal teams and utility customers
• Partner cross-functionally with Sales, Engineering, Operations, and regional Service teams
• Support pricing strategies, quotations, and scope development for LTC services
• Mentor and develop a team of LTC Field Service Technicians, ensuring standardized best practices
• Foster long-term customer relationships, including Master Service Agreements (MSAs), for LTC maintenance programs
• Lead continuous improvement initiatives aligned with Lean principles
• Coordinate project execution across regions while ensuring safety, quality, and customer satisfaction

What You Bring

• Deep expertise in LTC/OLTC systems , transformer services, and utility operations
• Proven ability in advanced troubleshooting, diagnostics, and failure analysis
• Strong business acumen with experience driving service growth and managing customer relationships
• Exceptional leadership and mentoring skills with a track record of developing technical teams
• Strong communication and presentation skills, with experience delivering training or speaking at industry events

Qualifications

• Bachelor’s degree in Electrical Engineering or a related field
• 10+ years of experience in LTC systems, transformer services, or utility service operations

Additional Details

• Oversees approximately 14 LTC Field Service Technicians
• Requires frequent travel to customer sites, training sessions, and industry conferences
• Work environment includes field locations, manufacturing facilities, and office settings

Why Join Us?

Culture:
We take pride in a culture rooted in strong values, meaningful behaviors, and a deep sense of purpose. Our commitment to our people, community, and the environment shapes who we are and how we work. At Prolec, you’ll feel supported, included, and connected.

Leadership:
Our leadership philosophy centers on inclusivity, growth, and transparency. We invest in our people through comprehensive training, ongoing professional development, continuous coaching, and clear performance expectations - empowering everyone to achieve their highest potential.

Environment:
We create an environment where employees can excel. From modern facilities and collaborative spaces to innovative technology and engaging company events, we provide the tools and atmosphere that enable high-quality work and seamless teamwork.

Wellness:
We recognize that well-being extends beyond the workplace. That’s why we support our employees and their families through programs that promote personal, financial, physical, and family wellness. Our holistic approach ensures you can thrive both professionally and personally.

Prolec is an equal opportunity employer and makes employment decisions without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, genetic information, disability, protected veteran status, or any other reason prohibited by applicable law.