Employee Relations Specialist

Employee Relations Specialist

An Employee Relations Specialist ensures a positive work environment by managing employee-organization relationships, resolving conflicts, and upholding workplace policies. Their goal is to boost employee satisfaction, improve communication, and support company culture.

Specialists typically work remotely but may occasionally travel for meetings and conferences.

This role involves interacting with employees, managers, and senior executives.

Essential Function & Responsibilities:

• Investigate employee complaints including misconduct, harassment, discrimination, and policy violations.
• Coordinate with regional leaders, legal, labor relations, and compliance teams for thorough, timely, and legally sound investigations.
• Ensure confidentiality, neutrality, and fairness in all processes.
• Support and document disciplinary actions as needed.
• Mediate disputes between employees and management.
• Resolve workplace conflicts to foster a harmonious environment.
• Ensure adherence to company policies, Code of Business Conduct, and Labor laws.
• Develop training programs for employee relations improvement.
• Collaborate with HRBP and management to enhance employee relations strategies.
• Guide on Performance Management implementation and manager coaching.
• Promote an inclusive work environment and address equity concerns.
• Facilitate employee engagement during changes.

Minimum Requirements:

• Influence and manage conversations with stakeholders effectively.
• Adapt to a fast-paced, dynamic environment.
• Handle multiple tasks and commitments efficiently.
• Communicate complex information clearly in writing and speech.
• Build relationships and translate statements into objective actions.
• Solve problems critically and creatively.
• Maintain integrity and confidentiality.
• Understand labor laws and employee relations best practices.
• Detail-oriented with high urgency and customer service focus.
• Bilingual in English and Spanish preferred.

Education and Experience: Candidates should hold a bachelor's degree in Human Resources or a related field. Equivalent professional experience in the field will be accepted as a substitute for the degree requirement. Preferred qualifications include experience in human resources, employee relations, conflict resolution, and mediation.

Professional Licenses and Certifications:

• A current driver's license is mandatory.

Travel Requirements:

• Must be able to travel according to business needs (15-20%).

Physical Requirements:

Rarely: walking, kneeling, squatting, crawling, distant seeing, climbing on/off truck, climbing, lifting 10-50 lbs., depth perception, color vision, lifting, carrying, pushing, pulling, climbing ladders, balancing, lifting up to 10 lbs., lifting up to 50 lbs.

Occasionally: standing, stooping, body twisting, gripping, reaching, range of motion, climbing stairs.

Frequently: sitting, sense of touch, manual dexterity, speaking clearly, reading, hearing-speech range.

Constantly: seeing.

Benefits: We offer a competitive range of benefits to support our employees' health, well-being, and financial security. Medical, dental, and vision benefits are available to all eligible employees on the first day of employment. For more information on the benefits available for this role, please contact the recruiter or hiring manager.

Individuals with a disability who desire a reasonable accommodation can contact the ADA Coordinator by calling View phone number on click.appcast.io. We partner with the Department of Homeland Security/U.S. Customs and Immigration Service to e-Verify all newly hired employees. An Equal Opportunity Employer.

Please note:

• All job offers are subject to pre-employment drug screening and a background check.
• Unless otherwise noted, we do not sponsor employees for work authorization in the U.S. for this position.

Notice to Agencies: We only accept resumes from recruiters, employment agencies, or staffing services if a Service Agreement has been signed and we have requested recruitment/staffing services for the specific position. Any unsolicited resumes will become the property of the company, and no fees or compensation will be paid to the recruiter, employment agency, or staffing service.