Program Manager

Job Title

Experience

1 Financial Banking experience

2 FIS experience

3 Agile Delivery experience

4 Retail banking experience

5 Strong communication skills and experience presenting to senior leadership

Key Responsibilities and Tasks

Strategic Planning and Execution

Develop and implement strategies for achieving specific business goals often involving multiple projects or initiatives

Project Coordination and Management

Oversee the planning execution and delivery of projects within a program ensuring they are on time within budget and meet quality standards

Stakeholder Management

Build and maintain strong relationships with internal and external stakeholders including clients vendors and senior management to ensure alignment and support

Risk Management

Identify assess and mitigate potential risks to the programs successful completion developing contingency plans as needed

Performance Monitoring and Reporting

Track key performance indicators KPIs to monitor the progress of the program and projects and provide regular reports to stakeholders

Change Management

Play a crucial role in managing organizational change ensuring that new initiatives are implemented smoothly and effectively

Compliance and Regulatory Adherence

Ensure that all projects and initiatives within the program comply with relevant regulations and industry standards

Innovation and Improvement

Continuously seek opportunities to improve processes technologies and delivery methods to enhance program performance

Skills and Qualifications

Strong Leadership and Communication Skills Need to be able to lead and motivate teams communicate effectively with stakeholders and build consensus

Project Management Expertise should have a solid understanding of project management methodologies tools and techniques

Analytical and ProblemSolving Skills Need to be able to analyze complex situations identify problems and develop effective solutions

Financial Acumen Understanding of budgets costs and financial performance is essential for managing projects effectively

Industry Knowledge A good understanding of the banking industry regulations and trends is crucial for success

Experience in managing crossfunctional teams and external vendors

Experience in managing endtoend user experience design process

Handson experience in project management tools

Ability to define key product metrics and associated measurements to track and measure product health