Collections Specialist

We are seeking a detail‑oriented and proactive A/R Credit & Collections Specialist to join its finance team. This role plays a key part in maintaining healthy cash flow by managing customer credit, resolving payment issues, and driving timely collections—while building strong internal and external relationships. If you enjoy a mix of analysis, communication, and problem‑solving, this is a great opportunity to make a direct impact in a stable and collaborative environment. What You’ll Do Establish, review, and manage customer credit limits for new and existing accounts Monitor accounts receivable aging and proactively manage collection efforts Handle escalated or complex delinquent accounts, negotiating payment resolutions Investigate and resolve billing discrepancies, unapplied cash, and credit holds Conduct collection calls and follow‑ups to ensure timely payments Partner with Sales and Finance teams to resolve disputes and maintain customer relationships Utilize credit reporting tools (D&B, CreditSafe, etc.) to assess risk and make informed decisions Maintain accurate documentation and reporting to support financial operations What We’re Looking For 3–5+ years of credit and collections / accounts receivable experience Associate degree or equivalent experience preferred Experience with credit reporting tools (Dun & Bradstreet, CreditSafe, or similar) Strong communication, negotiation, and analytical skills Ability to manage multiple priorities and work independently Proficiency in Microsoft Excel (intermediate to advanced preferred) Professional presence and ability to work with stakeholders at all levels #J-18808-Ljbffr Biztech Inc