Email Deliverability Specialist

Role Description

The Email Deliverability Specialist is the infrastructure backbone of Belkins' outreach engine. You own the health of email domains and mailboxes across multiple client projects simultaneously, monitoring reputation signals every day, running warmup, setting up email sequences, and ensuring every email lands in the inbox, not the spam folder. This is a technical, systematic role with real ownership. You're not assisting - you're the decision-maker for domain infrastructure on every project you run. Your work directly determines whether our clients' email outreach campaigns succeed or fail.

What You'll Be Doing

• Monitor domain reputation and mailbox health across 10–12 client projects daily, identifying signal drops before they become incidents.
• Run warmup and counter-measures when reputation deteriorates — including manual warmup, spam recovery, and pacing adjustments.
• Set up email sequences end-to-end in Reply.io and Instantly: template setting, lead loading, scheduling, step configuration, and pacing.
• Diagnose deliverability issues (bounce codes, DMARC failures, blacklistings, content flags) — trace root causes across domain reputation data, spam placement signals, and reply rate trends, and resolve independently before escalating.
• Configure DNS infrastructure from scratch: SPF, DKIM, DMARC records, Custom Tracking Domains.
• Verify email templates against spam trigger patterns and content hygiene standards before launch.

Qualifications

• Hands-on experience with domain warmup, email reputation monitoring, and bounce log analysis.
• Working knowledge of DNS records: SPF, DKIM, DMARC setup.
• Experience with outreach platforms: (we use Reply.io, Smartlead, Lemlist), or a comparable tool.
• A systematic daily process you can describe without prompting - you build checklists, not react to fires.
• Resilience to change: at Belkins, processes evolve regularly, and this role evolves with them.
• English: Intermediate+ written (you'll communicate with clients and global teammates in text).

Requirements

• Background in technical support at a domain registrar or email platform support (nice to have).
• Experience with deliverability analytics tools: Folderly, EmailGuard, MailReach, Glockapp, PlusVibe.ai (nice to have).
• Understanding of cold outreach sequence logic and lead-to-send workflows (nice to have).

Benefits

• Your own tool: You'll work daily with Folderly - a deliverability platform built in-house at Belkins.
• Flexible schedule: Our team defines its own hours within business-hours availability.
• Clear growth path: Junior → Middle → Senior, with a transparent skill matrix and regular performance reviews.
• A team that stays: Average tenure on this team is 3+ years.
• AI-powered future: We're investing heavily in automation.
• Competitive Pay: Your dedication deserves compensation that matches your expertise.
• Remote-First Flexibility: Fully remote environment with flexible hours.
• Professional Growth: Regular feedback, 1:1s, internal mobility, and knowledge-sharing.
• Well-being focus: Mental health is a priority with lectures and support.
• Recharge Time: 20 paid vacation days, parental leave, fully covered sick days, and unlimited days off for unexpected needs.
• Global Sync: Align with U.S. holidays to keep global teams in sync.
• Memorable Team Experiences: Online team-building events and all-hands gatherings.