Business Development Representative I

Business Development Representative I

Radiant is seeking a motivated and energetic Business Development Representative I (BDR) to join our Sales team. This entry-level role is designed to provide hands-on experience through our Sales Training Program and prepare candidates for long-term success in logistics sales.

As a BDR I, you'll actively engage the industry market with the goal of leveraging Radiant's global service lines. Radiant's network gives the BDR the ability to sell more solutions than the average brokerage. Small packages, LTL and partial loads, full truckload, intermodal, drayage, expedited, air shipments, imports and exports, not to mention Radiant's vast experience in forwarding, customs brokerage and international operations.

Primary duties include cold/warm calling, prospecting, qualifying leads, networking, building and maintaining customer relationships that come to our team from the Account Directors, rating, closing and account maintenance. Job duties may be added or taken away due to operational / business needs and requirements.

Key Responsibilities

• Make outbound cold and warm sales calls to prospects and established accounts.
• Handle inbound inquiries and provide responsive, professional service.
• Develop and maintain relationships with established customers and prospect customers.
• Record all sales activities and follow-up actions in CRM systems accurately.
• Qualify leads, close new business, and maintain existing customer accounts.
• Collaborate on customer-specific logistics solutions.
• Negotiate spot quotes and freight rates.
• Consistently meet or exceed monthly sales targets.
• Turn one-time opportunities into long-term partnerships.
• Support additional tasks and projects as assigned.

Qualifications

Education and Industry Knowledge

• A minimum of 1 year of professional experience in logistics, freight brokerage, and full truckload (FTL) operations is required.
• High school diploma or equivalent required.
• Associate or bachelor's degree in Business, Logistics, Marketing, or a related field is a plus.

Technical Skills

• Proficient in Microsoft Office (i.e. Word, Outlook, Excel).
• Comfortable using CRM systems and online sales tools.
• Familiar with online prospecting tools.

Core Competencies

• Strong interpersonal, written, and verbal communication skills.
• Excellent phone presence with the ability to influence and engage.
• Self-motivated with high energy, resilience, and a results-driven attitude.
• Strong time management, follow-up, and organizational skills.
• Capable of working independently while contributing to team goals.
• Sold negotiation and objection-handling abilities.

Work Schedule & Environment

• Set working hours of 8 hours per day with requisite meal and rest breaks.
• Consistently report to work on time, prepared to perform required duties.
• Ensure work responsibilities are covered when absent.
• Office environment with moderate noise and climate-controlled.
• Remote-hybrid schedule available after training period.

Physical Demands

• Regular physical demands: Walk; sit; use hands to handle or feel; use fingers for keyboarding; reach with hands and arms; talk and hear.
• Specific vision abilities: close vision, distance vision, peripheral vision, ability to adjust focus.

Key Internal & External Contacts

Following are the key contacts the position deals with on a regular and recurring basis in and outside Radiant:

Internal :

• Customer Service: Support onboarding new accounts and resolve service issues
• Pricing: Coordinate quotes and custom pricing for clients.
• Carrier Procurement: Ensure carrier alignment and service delivery.
• Administration: Assist with account setup and billing issues.

External :

• Customers & Prospects : Identify new business, maintain relationships, provide service updates and quotes.

Featured Benefits

This role is eligible for various benefits including:

• Insurance options for Employees (and their families) include Medical, Dental, Vision, STD & LTD insurance.
• Health Savings Account with company contributions.
• Flexible Spending Account.
• Paid basic life insurance for employees.
• Employees can enroll in a 401(k)-retirement savings plan with employer match of 3.5%.
• Sick Pay: 80 hours front-loaded at the beginning of the year and pro-rated based on start date
• Vacation Pay: 80 hours per year and increases based on tenure with the Company.
• Paid Holidays: 8 days per year.
• Employee Assistance Program.

Compensation

• Salary Range: $50,000 - $60,000 annual salary range. ***
• Commissions: This position is eligible for commissions based on performance, with earning potential tied to individual and/or company sales goals.

*** Starting pay for this role will vary based on multiple factors, including but not limited to an individual's education, work experience, skills, and job-related knowledge.

About Radiant

Radiant Road & Rail is an international provider of innovative, multimodal logistics products and services offering superior customer value focused on effective supply chain management, information systems, quality processes and continuous improvement. Our aim is to create an environment of profitable growth and increased market share, through the development of ethical and mutually beneficial relationships with our valued employees, suppliers, and customers.

Radiant's network brands and associated strategic operating partners have storied legacies embodying decades of experience and service in the transportation and logistics industry and include Airgroup, Adcom Worldwide, Distribution By Air, SBA Global Logistic Services, as well as the Radiant Brand itself. In all, It's the Network that Delivers!

Radiant is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.