Marketing Supervisor

About Bally’s Corporation Bally’s Corporation (NYSE: BALY) is a global casino‑entertainment company with a growing omni‑channel presence. The company owns and operates 19 casinos across 11 states, a golf course in New York, a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. Bally’s has acquired Aspers Casino in Newcastle, UK, and owns a first‑in‑class sports betting platform (Bally Bet), an iCasino platform (Bally Casino), and Bally’s Interactive International division (formerly Gamesys Group). Additionally, Bally’s holds a significant stake in Intralot S.A., a global lottery management company. Role The Marketing Supervisor is responsible for scheduling all marketing events, coordinating timing and functions across departments, and providing outstanding guest service. The role includes assisting guests with information on promotions, casino events, lodging and transportation, and ensures that Players Club Representatives meet service standards. Responsibilities Build positive relations with guests and team members. Participate in and conduct departmental meetings. Oversee effective scheduling while meeting staffing objectives and guest satisfaction. Demonstrate superior customer service in line with company and departmental standards. Assist in developing operational goals. Supervise staff in advertising, promotions, and the Players Club. Assist with overseeing all marketing initiatives including advertising, promotions, special events, entertainment, direct mail, social media, and digital marketing. Answer incoming calls and maintain high knowledge of all casino aspects. Communicate promotion details and assists with mailings and offers across departments. Use casino tracking programs as needed. Provide feedback on guest preferences and expectations. Maintain thorough knowledge of casino amenities and events. Make announcements during shifts to promote upcoming events. Know about guest alcohol limits and company policies. Keep work area clean and orderly. Adhere to regulatory, departmental, and company policies ethically. Handle routine guest complaints and incidents with discretion. Perform other duties as assigned or reasonably requested by management. Prioritize needs and manage resources proactively. Report safety hazards, problems, or maintenance issues immediately. Qualifications High school diploma or GED equivalent preferred. Excellent teamwork, interpersonal, guest service, written, and verbal communication skills. Professional demeanor with the ability to interact with guests and team members. Experience in the gaming industry preferred. What’s In It For You Top industry pay. Tuition reimbursement. 401(k) with company match. Comprehensive health packages. Paid time off. Target Compensation Range $50,600 annual salary. Location: Baton Rouge, LA Salary: $91,400.00 – $105,000.00 Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. #J-18808-Ljbffr Bally’s Corporation