Insurance Program Manager

GENERAL SUMMARY The Insurance Program Manager is responsible for the strategic oversight, administration, and continuous improvement of the organization's corporate insurance and risk financing programs. This role ensures that insurance coverage aligns with organizational risk exposures, business objectives, regulatory requirements, and financial goals. The Insurance Program Manager serves as a key advisor to leadership, collaborating with internal stakeholders, brokers, insurers, legal counsel, finance teams, and operational departments to evaluate risk, procure appropriate insurance coverage, manage claims, and establish governance frameworks that support effective risk management practices. PRINCIPAL ACCOUNTABILITIES Insurance Program Oversight Develop, implement, and manage comprehensive corporate insurance programs that effectively protect organizational assets, operations, and financial interests. Oversee all lines of insurance coverage, including but not limited to general liability, property, workers' compensation, professional liability, cyber liability, automobile liability, excess liability, environmental liability, and other specialty coverages. Monitor insurance program performance and ensure coverage remains aligned with evolving business operations, risk exposures, and strategic initiatives. Serve as the primary liaison between the organization, insurance carriers, brokers, consultants, and other external stakeholders. Maintain accurate records of policies, endorsements, certificates, coverage schedules, and related insurance documentation. Provide strategic recommendations regarding risk financing, self-insurance, deductibles, and alternative risk transfer solutions. Budgeting & Policy Procurement Lead annual insurance renewal processes and policy procurement activities. Develop and manage insurance budgets, forecasts, and cost allocation methodologies. Analyze premium expenditures, coverage limits, deductibles, and retention structures to optimize insurance program value. Coordinate insurance market submissions and renewal negotiations with brokers and carriers. Evaluate proposals and coverage options to ensure competitive pricing and adequate protection. Monitor insurance-related expenditures and identify opportunities for cost containment and operational efficiencies. Present insurance budget recommendations and procurement strategies to executive leadership. Evaluation & Analysis of Internal Liability, Projects, & Policy Needs Conduct comprehensive risk assessments to identify current and emerging organizational exposures. Review contracts, agreements, and project requirements to determine insurance obligations and risk transfer opportunities. Evaluate organizational liability exposures associated with operations, construction projects, professional services, technology initiatives, and other business activities. Assess adequacy of existing insurance coverage and recommend modifications when necessary. Analyze loss trends, incident data, claims history, and operational changes to support informed insurance decisions. Collaborate with legal, finance, procurement, project management, and operational teams to identify insurance requirements and risk mitigation strategies. Provide written reports and recommendations regarding coverage needs and risk exposure assessments. Establish Internal Governance Policies & Procedures Develop, implement, and maintain insurance governance policies, procedures, standards, and internal controls. Establish consistent processes for insurance administration, documentation, compliance monitoring, and reporting. Create and maintain guidelines related to certificate of insurance management, contractual insurance requirements, claims reporting, and policy administration. Ensure compliance with organizational policies, regulatory requirements, and contractual obligations. Provide training and guidance to internal stakeholders regarding insurance requirements and risk management practices. Support audit activities and ensure availability of required insurance documentation and records. Promote accountability and risk awareness throughout the organization. Processing Claims & Reporting Oversee the administration and management of insurance claims from initial reporting through resolution. Coordinate with claimants, insurers, brokers, third-party administrators, legal counsel, and internal stakeholders to facilitate efficient claims handling. Monitor claim status, reserve development, settlement activities, and recovery opportunities. Analyze claims data to identify trends, root causes, and opportunities for loss prevention. Ensure timely reporting of claims and compliance with policy reporting requirements. Develop and maintain claims tracking systems and performance metrics. Prepare regular claims reports, loss analyses, and executive summaries for leadership review. Support litigation management and insurance recovery efforts when applicable. Benchmarking, Research, & Continuous Improvement Monitor industry trends, market conditions, emerging risks, regulatory developments, and insurance innovations. Conduct benchmarking analyses to evaluate organizational insurance programs against industry standards and best practices. Research alternative risk financing strategies, coverage enhancements, and cost-saving opportunities. Develop recommendations for continuous improvement of insurance and risk management programs. Utilize data analytics and performance metrics to assess program effectiveness and support decision-making. Lead or participate in special projects aimed at improving organizational risk management capabilities. Foster a culture of continuous improvement through proactive evaluation and implementation of best practices. Other assignments and projects as requested by the Strategic Finance Manager, Treasury & Strategic Finance Manager / Director or the Chief Financial Officer. Must participate on the Emergency Response team (ERO) when designated. Must support the biennial refueling outage when designated. REQUIRED EDUCATION AND EXPERIENCE Bachelor’s degree with a technical emphasis in project management, accounting, finance, economics, business operations/industrial management, data analytics, or other related technical degree from an accredited college or university and eight years of progressive corporate experience OR Associate’s degree in project management, business or related field from accredited college or university and ten years of experience in a technical field OR High School Diploma/GED and twelve years of experience in a technical field. DESIRED EDUCATION AND EXPERIENCE Master’s level education with a technical emphasis in business operation, accounting, finance, economics, data analytics, engineering, construction management or related field from an accredited college or university. Organizational level strategy setting and delivery. Comprehensive knowledge of commercial insurance principles, policy structures, claims management, and risk financing strategies. Strong understanding of liability exposures, contractual risk transfer, and corporate risk management practices. Advanced analytical, financial, and problem-solving skills. Ability to interpret insurance policies, legal agreements, and regulatory requirements. Strong negotiation and vendor management capabilities. Excellent written and verbal communication skills, including executive-level presentations and reporting. Proficiency in financial analysis, budgeting, and insurance program cost management. Ability to manage multiple priorities and complex projects simultaneously. Strong collaboration and stakeholder management skills. Pay Range $122,681.00 - $184,021.00 Annual Midpoint: $153,351.00 Typically, selected candidates are hired between the minimum and midpoint of the range, based on applicable experience and qualifications, market rate, internal equity, and budgetary allowances. Offers will be negotiated based on each candidate's qualifications. Incentive Compensation This role may be eligible to participate in our annual incentive plan. Incentives are earned based on employee performance against defined metrics and company goals. Benefits Energy Northwest (EN) provides a phenomenal benefits package. Washington State also has no state income tax, and the Tri-Cities provides a cost-of-living lower than the national average. EN offers substantial retirement benefits through three retirement programs including the Washington State Public Employees' Retirement System pension plan (PERS), a 401(k) savings plan with an employer match component, and a 457(b) savings plan. EN also offers multiple options for medical, dental, vision, disability and life insurance coverage. Other voluntary benefits may include flexible spending accounts (FSAs), tuition reimbursement, student loan repayment, childcare subsides, health reimbursement arrangement (HRA VEBA), health savings account (HSA), supplemental life insurances, credit monitoring/identity theft insurance, and more! Qualifying employees will typically start a personal time accrual rate of 160 hours per year and EN provides nine paid holidays throughout the Calander year; personal time accruals grow significantly at various service intervals. We are an Equal Opportunity Employer and do not discriminate due to race, color, age, gender, gender identity, sexual orientation, ethnicity, religion, national origin, veteran status or on the basis of disability. Know Your Rights: Workplace discrimantion is illegal Current Energy Northwest employees must apply through the Jobs Hub on Workday. As a regional leader in clean energy generation and public power solutions, Energy Northwest develops, owns and operates a diverse mix of electricity generating resources, including hydro, solar, battery storage and wind projects – and the Northwest’s only nuclear power facility. Energy Northwest is a Washington state joint operating agency comprised of public power member utilities, serving more than 1.5 million customers. The agency continually explores new generation projects and solutions to meet its members’ needs.