Receptionist

divh2Receptionist/h2pThe Receptionist will be the first point of contact for guests of All Saints Catholic School. Front Receptionists duties include welcoming guests and greeting visitors of the school, as well as performing basic security measures prior to notifying the schools point-of-contact. Receptionist will also coordinate front-desk activities, including distributing correspondence and answering and redirecting in-coming phone calls. This position will be supervised by the Principal./ppPrincipal Accountabilities:/pulliSupports and upholds the philosophy of Catholic education and the mission of the school/liliActs as a witness to Gospel values by modeling the teachings of the Catholic Church/liliSupports and adheres to the Code of Conduct and policies and procedures of the school and Diocese/liliAbides by the Confidentiality Policy set forth in the Diocese Employee Handbook/liliGreet and welcome guests as soon as they arrive at the front lobby of the main building (required of guests)/liliMaintain school security by following safety procedures and controlling access via the reception desk (scan guest IDs in Raptor system and issue guest badge)/liliContact the appropriate person and office to escort any/all guests into the school/liliArranges all visitors that will be entering a building on campus, with proximity to students, to be picked up by the contact person on campus who they have come to visit./liliAnswer, screen and forward incoming phone calls (within 3 rings)/liliDetermine the best administrator/staff member to assist with guests calling the school/needing assistance/liliEnsure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)/liliProvide basic and accurate information in-person and via phone/email/liliMaintain a positive and professional attitude/approach when dealing with conflict resolution situations/liliCoordinate through supervisor front desk coverage during breaks or time off of work/liliMaintain a desktop manual with frequently asked questions, processes and procedures/liliCan serve as the first stop to visitors in certain situations. An example would be regular package delivery (FedEx). The regular driver is waved through the main gate by the security guard and reports directly to the receptionist in the Vestibule. The receptionist contacts the business office (where all incoming packages are processed) and receives the packages from the driver. If there are a large number of packages or a very heavy package, business office personnel have the option to have the delivery person move the package(s) back to the business office accompanied by someone from the business office./liliPerform other clerical receptionist duties such as filing, photocopying, and faxing/liliAssist with outbound mailings by printing labels and stuffing/sealing envelopes/liliOversee the operations aspect of the schools Spirit Store by staffing or coordinating volunteer staffing during operational hours and special events, maintaining accurate inventory records, and reconciling cash box/credit transactions to the sales report/liliDetermine the need to activate an emergency alarm/notification/liliPerform trained emergency procedures in the event of an alarm, lockdown/lockout, or medical emergency/liliResponsible for all other projects, tasks, etc., as assigned./li/ulpTypical Decisions and/or Recommendations Made in This Position:/ppExercise discretion and independent judgment with respect to matters of significance./ppSupervision Given and/or Received:/ppMinimal/ppInternal Contacts:/pulliPrincipals, Faculty, and Staff members/li/ulpExternal Contacts:/pulliParents, volunteers, visitors, and vendors/li/ulpWorking Conditions and/or Physical Requirements:/pulliThis position works in a typical office environment but is subject to stress due to the evolving and quickly expanding needs of the Diocese, tight deadlines and moderate workloads./liliAbility to sit and perform computer work for lengthy periods of time./liliAble to access and maintain centralized departmental files. Involves extending arms and reaching files stored in multiple levels on shelves, climbing up a stepladder to access files./liliAbility to accept work interruptions while still remaining focused on duties./liliData entry via computer keyboard that requires repetitive and frequent hand and wrist movements./liliAbility to lift up to 35 pounds without assistance and up to 60 pounds with assistance./li/ulpTravel Requirements:/pulliNone/li/ulpEducation and Experience Preferred:/ppHigh School Diploma/ppKnowledge and Skills Preferred:/pulliDemonstrated ability to listen empathetically, make peace, and de-escalate/liliDemonstrated history of good judgement./liliDemonstrated aptitude for adaptability and flexibility./liliAbility to use various computer software programs; strong computer skills in Microsoft Office Suite, especially in Word and Excel./liliAbility to use various office machines (copier, fax, phones, calculator, scanner, etc.) or ability to learn./liliAbility to meet deadlines and follow directives from Pastor or Chief of Staff in a timely manner./liliAbility to receive, understand, retain, and complete verbal and written tasks./liliAbility to work independently as well as in teams./liliAbility to provide excellent customer service and work efficiently with staff, clergy, religious, and laity./liliAbility to honor and maintain confidentiality./liliAbility to work well with people from a diverse variety of audiences./liliExcellent organization, prioritization, and communication skills./li/ulpFLSA Designation: Non-exempt, part-time, Monday-Friday 8:00 am-1:00 pm/p/div