UX Strategy Director: Lead Customer Experience Transformation
PRICE WATERHOUSE COOPERS
PwC is seeking a User Experience Strategy Director in New York to lead efforts in enhancing customer and employee experiences and to translate vision into action across client engagements. You will apply human-centered design to develop user journeys, wireframes, and prototypes, driving growth by identifying market gaps and delivering impactful solutions with a focus on brand recognition and innovation. #J-18808-Ljbffr PRICE WATERHOUSE COOPERS
- ...BackgroundVirtusa Corporation is a leading worldwide provider of digital transformation services that... ...to create compelling experiences that delight users... ...expertise in digital strategy and design; customer experience; analytics... ...digital consulting, UX, mobility, digital...TransformationUxFull timeWorldwideVisa sponsorship
- Overview The Product Operations & Customer Experience Lead drives the evolution of enterprise delivery and portfolio management practices through... ...portfolio management, product operating model, or Agile transformation initiatives preferred. Relevant Work Experience...TransformationUxWork experience placementWork at officeFlexible hoursNight shift
$112k - $338.3k
...clients through sustained customer relevance. Our... ...: growth, product and experience design; technology and... ..., media and marketing strategy; and campaign, content... ...demonstrated the ability to lead large, complex,... ...muscles to help clients transform their organizations into...TransformationUxFull timeLive inWork at officeLocal areaFlexible hours$120k - $180k
NRG is a leading global insights and strategy firm at the confluence of content, culture, and technology... ...hiring a Lead, Product Support & Customer Experience to help strengthen the quality,... ...investigating data quality, data transformation, data pipeline, or reporting issues...TransformationUxFull timeSummer holidayWork at officeLocal areaRemote workFlexible hours$235k - $350k
Team Lead — Enterprise AI Location... ...Bloomberg's AI is transforming how investment professionals... ...vision, overall strategy, commercials and... ...across Product, UX, Engineering, Commercial... ...telemetry and customer insight to shape... ...product leadership experience within enterprise...TransformationUxTemporary workFor contractorsWork experience placement$150k - $250k
...Sapient is a digital transformation partner helping... ...way they serve their customers. We help unlock value... ...methods, fusing strategy, consulting, and customer experience with agile engineering... ..., you will lead the architecture, delivery... ...Science, Product, UX/UI, and Security to...TransformationUxLocal area$66 per hour
...hr - $66/hrJob Title Lead UX Designer Location: NYC... ...to millions of customers. The company is currently... ...0 million enterprise transformation to modernize its core... ...highly efficient digital experiences from the ground up.As... ...to influence product strategy and drive alignment...TransformationUxFull timeContract workTemporary workImmediate startRemote workFlexible hours$96k - $161k
...Sapient is a digital transformation partner helping... ...way they serve their customers. We help unlock value... ...methods, fusing strategy, consulting, and customer experience with agile engineering... ..., you will lead the design and development... ...with Product, UX, Design, and backend...TransformationUxLocal areaRemote work$200k - $250k
...class, dynamic end-user experiences. HqO’s REX (Real... ...forefront of real estate transformation, we’re the company... ...reports to the Head of Customer Success and follows... ...context.Deliver Value & Lead QBRsLead Quarterly... ...and unified engagement strategies.Provide actionable...TransformationUxContract workWork at office3 days per week$170k - $300k
...Global Head of Digital Strategy & Execution for Citi... ...individual will define and lead the future of how Citi... ...digital experience for both clients and advisors... ..., content, analytics, UX, and global execution.... ...leading complex digital transformation projects and embedding...TransformationUxFull time$119k - $160k
..., we bring together strategy, media, experience, engineering, data,... ...performance, strengthen customer experiences, and... ...brands perform now while transforming for what’s next,... ...of accomplishment in leading, delivering, and... ...discovery, estimation, UX, Creative, and Technical...TransformationUxWork experience placementWork at officeFlexible hours2 days per week- ...Adobe Solutions Partner, is seeking a Lead Adobe Consultant to step into a newly... ...future of marketing orchestration at a transformative moment in the industry, partnering with... ...data capabilities, you’ll reimagine customer experiences using AI as a strategic multiplier. With...Transformation
- ...join the team! What’s the role? Lead the end-to-end customer experience strategy across all customer touchpoints,... ...team (e.g., CX managers, analysts, UX researchers). Set clear objectives... ...success leading CX or transformation initiatives across multiple functions...TransformationUxLocal area
$210k - $300k
...markets are being transformed — and you could be... ...scaling fast, our customers are the best in the... ...own the product strategy and execution alongside... ...for user experience without sacrificing... ...feature or a confusing UX genuinely bothers... ...become the world’s leading provider of...TransformationUxFull timeTemporary workImmediate startShift work- ...an unprecedented transformation, and we’re at the... ...account takeover fraud strategies. This role will... ...stages during customer journey,... ...smooth customer experience. By joining SoFi,... ...stability of an industry leading leadership team.What... ...mitigation and UX, ensuring security...TransformationUxWork experience placementRemote work
$89.7k - $143.3k
...operate smarter. We enable customers to use Zillow’s... ...workflow and advertising experience that streamlines... ...listings to converting more leads efficiently. About... ..., and go‑to‑market strategy continue to evolve.... ...programs, organizational transformation, integration work, or...TransformationPermanent employmentLive inWork at officeLocal areaImmediate startRemote work- ...emotional performance by transforming every night of sleep... ...data-driven recovery experience.We are trusted by high... ...your moment. Join us and lead the movement that’s... ...technical backbone of our Customer Experience (CX)... ...systems.Strong Product and UX sense - there’s...TransformationUxFull timeImmediate startWorldwideNight shift
- ...works with clients to power end-to-end customer experience and transformation journeys across industries, offering... ...Role Description The Front Office Strategy Manager is a full-time, hybrid role... ...improve commercial efficiency, and leads the teams that deliver that work. Day...TransformationFull timeWorldwide
- ...Space LLC is seeking a CSC Project Manager to lead complex customer initiatives and drive operational transformations. You will partner with Sales, customers, vendors... ...measurable improvements in customer experience and revenue realization. #J-18808-Ljbffr United...Transformation
$236.04k
...is the Networked Experience Agency, built on... ...creative, media and strategy capabilities.... ...serves the world's leading brands through a... ...President, Account Director Job... ...identify potential customers. Provide guidance... ...digital experience transformation initiatives, assessing...TransformationUxAgency workFull timeTemporary workFreelanceLocal areaRemote workFlexible hours3 days per week$165.4k - $295.6k
Director, Customer Success - Wolters Kluwer ELM SolutionsOverviewWe... ...shape customer retention strategy, quantify value, and... ....The Director, Customer Experience will build and lead the Customer Experience... ...with platform adoption and transformation programsDeep understanding...TransformationFull timeWork at office- Agency:McCannJob Function:Strategy and PlanningJob... ...an SVP Group Strategy Director, you will be responsible... ...new business, agency transformation and growth. You will be... ...are well versed in and lead others in all the modern... ...10+ years of relevant experience required, including...TransformationFull timeWork at officeLocal area3 days per week
$140k - $165k
...and help the world’s leading organizations unlock the... ...for large-scale Pega transformation initiatives within the... ...solution delivery, with experience supporting Banking,... ...Platform and Constellation UX. Key Responsibilities... ...strengths from strategy and design to engineering...TransformationUxFull timeLocal areaVisa sponsorship$127k - $225k
Director, Data Strategy — DSS PlatformAt BNY, our culture allows us to run our... ...growth and success. As a leading global financial services... ...collaborate with clients, driving transformative solutions that redefine... ...of education and experience is required.12 - 15 years...TransformationTemporary workWorldwideFlexible hours$190k - $275k
...Help improve the experiences customers rely on every day by identifying what... .... As an executive director cx strategy insights in Card and connected commerce , you lead the enterprise customer experience... ...consulting, or enterprise transformation in large, complex...TransformationFull timeWork visa- ...Specialties customer intelligence personalized... ...content strategy copywriting... ...creative customer experience cx demand generation... ...strategy lead generation marketing... ...design ux voice of customer... ...understanding of how AI is transforming B2B marketing. The...TransformationUx
$99.4k - $186.3k
To get the best candidate experience, please consider applying... ...humans with agents drive customer success together. Here, ambition... ...career at the company leading workforce transformation in the agentic era? You’re... ...with Engineering and Design (UX/UI) to ensure technical...TransformationUxFull time$175k - $250k
...give businesses and their customers peace of mind by solving... ..., to simplify the experience and deliver better outcomes... ...ClarityPay is undertaking a transformative approach to our data strategy, tech stack, and data... ...defining strategy. You will lead the migration from a...TransformationWork at office- PwC is seeking a Manager in Contact Center Transformation to lead client engagements and drive CX initiatives in our Customer Experience practice. You will guide and mentor teams... ...developing customer engagement strategies, journey analysis, and KPI-driven improvements...Transformation
- Join Capgemini as a Financial Services Digital Customer Experience Strategy Leader, where you will spearhead the transformation of the customer experience for leading financial institutions. You will be responsible for devising and executing innovative digital strategies...TransformationWork at officeRemote workHome officeFlexible hours
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