CMMC Technical Support Engineer
Virtual Vocations Inc
Providing Level 2 technical support for clients in a remote environment, the full-time salaried CMMC Technical Support Engineer will troubleshoot and resolve issues across Microsoft 365, Google Workspace, and other technical platforms while adhering to security and compliance requirements. Key Responsibilities Deliver Level 2 technical support and manage tickets through resolution while meeting established SLAs Troubleshoot and resolve issues across various platforms, including identity management, cloud services, and networking Document technical activities and ensure compliance with security protocols and client-specific requirements Required Qualifications 3+ years of experience in IT support or managed services Strong hands-on experience with Microsoft 365 and/or Google Workspace Experience with identity and access management platforms such as Entra ID and Okta Familiarity with endpoint management solutions like Intune Working knowledge of networking and endpoint security practices Virtual Vocations Inc
Vacancy posted 4 days ago
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