Technical Support Engineer
£45k - £50k per yearPropel Together
Technical Support Engineer | £45k–£50k | Fully Remote I'm working with a high-growth B2B SaaS business heading rapidly towards Series A, and they're looking for a technically strong Technical Support Engineer to join the team at an exciting stage of their growth. This is a hands-on role for someone who enjoys getting under the hood of software, solving problems and working directly with customers. What you'll be doing: Own day-to-day customer support and technical requests Investigate, diagnose and resolve technical issues Work closely with Engineering when deeper technical intervention is needed Help build and develop an excellent support function as the business scales Communicate technical concepts clearly to both technical and non-technical users Have regular customer interaction, so being a genuine people person is important What they're looking for: Strong technical/engineering background Experience supporting software/SaaS products Comfortable understanding how software systems work Strong troubleshooting and problem-solving skills Excellent communication skills Someone who enjoys working with people as much as they enjoy solving technical problems Remote £45k–£50k #J-18808-Ljbffr Propel Together
Vacancy posted 3 days ago
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