Manager Quality

Your future role at a glance

Location: Milwaukee, WI

Facility: Ascension All Saints Hospital and St. Francis Hospital


Department: Quality

Schedule: Days | Full-time

#LI-LB2

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Benefits that help you thrive

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program , counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

How you'll make an impact in this role

• Lead the journey toward clinical excellence by directing all accreditation and survey activities, ensuring our facility consistently meets the highest national standards for patient safety and care.
• Transform raw data into actionable insights by designing comprehensive reporting systems that empower leadership to make informed decisions and improve patient outcomes.
• Champion a culture of continuous improvement across the health system by serving as the primary expert and educator on regulatory standards and evolving safety protocols.
• Foster a high-performing, mission-driven team through proactive mentorship, strategic recruitment, and a focus on staff well-being to ensure we deliver our best for our patients every day.

What minimum requirements you'll need

Licensure / Certification / Registration:

• Preferred Credential(s):
• Quality Professional.
• Registered Nurse credentialed from the Wisconsin Board of Nursing. Licensure from the Wisconsin
  Board of Nursing OR current home state license if considered multi-state/Compact State.
• Rehab Therapist specializing in Occupational Therapy (OTR) credentialed from the Wisconsin Medical Examining Board.
• Rehab Therapist specializing in Physical Therapy (RPT) credentialed from the Wisconsin Physical
  Therapy Examining Board.
• Risk Management.

Education:

• High School diploma equivalency with 3 years of cumulative experience OR Associate's degree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required.
• 3 years of leadership or management experience preferred.

What additional preferences we're seeking

• Monday through Friday, day shift. Hours have some variability but typically 0730 to 1700.
• Successful candidate will have 5+ years experience in healthcare, preferably with a strong focus in quality, regulatory, performance improvement and/or safety. Successful candidate will have strong interpersonal skills, communication (written and oral).
• #LI_LB2

Equal employment opportunity employer


Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

Fraud prevention notice


Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.

E-Verify statement

Employer does not participate in E-Verify and therefore cannot employ STEM OPT candidates.

Responsibilities

• Lead the journey toward clinical excellence by directing all accreditation and survey activities, ensuring our facility consistently meets the highest national standards for patient safety and care.
• Transform raw data into actionable insights by designing comprehensive reporting systems that empower leadership to make informed decisions and improve patient outcomes.
• Champion a culture of continuous improvement across the health system by serving as the primary expert and educator on regulatory standards and evolving safety protocols.
• Foster a high-performing, mission-driven team through proactive mentorship, strategic recruitment, and a focus on staff well-being to ensure we deliver our best for our patients every day.

Qualifications

Licensure / Certification / Registration:

• Preferred Credential(s):
• Quality Professional.
• Registered Nurse credentialed from the Wisconsin Board of Nursing. Licensure from the Wisconsin
  Board of Nursing OR current home state license if considered multi-state/Compact State.
• Rehab Therapist specializing in Occupational Therapy (OTR) credentialed from the Wisconsin Medical Examining Board.
• Rehab Therapist specializing in Physical Therapy (RPT) credentialed from the Wisconsin Physical
  Therapy Examining Board.
• Risk Management.

Education:

• High School diploma equivalency with 3 years of cumulative experience OR Associate's degree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required.
• 3 years of leadership or management experience preferred.