Associate Director, AI & Advanced Analytics for Patient Engagements

Associate Director, AI & Advanced Analytics for Patient Engagements

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

We are searching for the best talent for Associate Director, AI & Advanced Analytics for Patient Engagements.

The Customer AI Products & Strategy team harnesses powerful machine learning insights to drive meaningful change for customers, putting patients at the heart of everything we do. Join a culture that thrives on innovation, collaboration, and bold thinking. Curious problem-solvers like you tackle challenges that save lives and lead advancements in medicine while driving innovation, mentoring premier talent, and shaping the future of pharmaceutical AI solutions.

The Associate Director, AI & Advanced Analytics for Patient Support Services, will lead our AI transformation journey and execution roadmap with a primary focus on elevating the patient solutions and experience through the strategic application of AI and advanced analytics for an outstanding, patient-focused fulfillment and adherence experience that serves the patients, improves care, and positions JJIM with a sustained competitive advantage across our key Therapeutic Areas (TAs).

To accomplish this, they will need the ability to influence decision making at senior levels while working collaboratively with teams across the JNJ IM organization.

You will be responsible for:

• Lead day-to-day relationships and projects with leadership across PECS (Patient experience & customer solutions), brand sales and marketing, Media, Advanced Analytics, Data Science & Engineering, and IT, among others, to shape and evolve the patient solution roadmap.
• Be the end to end product owner and single point-of-contact for advanced analytics and AI/ML solutions supporting patient support services
• Lead the partnership with HCC, privacy, and legal to ensure that compliance and appropriate patient confidentiality is at the core of all solutions.
• Lead the identification and quantification of the most significant problems across the entire patient journey to support where/when/how to best intervene in helping patients start and stay on therapy.
• Lead the ongoing 'use case centric' evaluation of data sets and methodologies to improve predictive capabilities.
• Determine the impact of solutions & programs through leading and lagging indicators including establishing a measurement framework, and conducting A/B testing
• Advocate for change and foster progress in new ways of thinking regarding the role of advanced analytics and AI within patient support services

Qualifications / Requirements:

• A minimum of 8 years of relevant business experience in healthcare, analytics, data science, marketing, management consulting or related field is required.
• A minimum of a bachelor's degree is required, master's highly preferred.
• Experience with handling budget responsibility of over $2M annually

Competencies:

• Outstanding interpersonal relationship building and employee coaching skills and demonstrated ability to lead and develop a team.
• Ability to influence all levels of the global organization and engage across a broad range of business partners and functions.
• Prior experience integrating and analyzing healthcare claims, electronic health records, lab results, specialty pharmacy, SDOH/consumer, and patient hub data for advanced analytics solutions- including for adherence & fulfillment effectiveness, patient journey mappings, and treatment pathways.
• Track record of hands-on implementation of AI initiatives within pharmaceutical industry, preferably in the patient support area.
• Expertise in predictive analytics and machine learning techniques (e.g. supervised, unsupervised, deep learning) and their real-world applications
• Intellectual curiosity and passion to learn new things and adaptability to shifting timelines and priorities

This position is based in Titusville, NJ and will require up to 15% domestic travel

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via internal employees contact AskGS to be directed to your accommodation resource.