Customer Onboarding Specialist
Fospe UK Ltd
MemorialSpace is transforming how cemeteries, memorial parks, churches, municipalities, and funeral service providers manage operations through modern digital technology. We are looking for a Customer Onboarding Specialist to help new customers successfully implement and adopt the MemorialSpace platform. Key Responsibilities Lead the onboarding process for new cemetery and memorial park customers. Conduct discovery sessions to understand customer workflows and operational requirements. Configure cemetery maps, burial plots, records, and platform settings. Deliver online and onsite product training sessions. Assist customers with data migration and implementation activities. Coordinate with technical and product teams to ensure successful deployments. Monitor onboarding milestones and ensure timely go-live. Develop training materials, onboarding guides, and customer documentation. Build strong relationships with cemetery operators, administrators, and management teams. Support customers during the transition from legacy systems to MemorialSpace. Requirements Experience in Customer Success, Customer Onboarding, Software Implementation, or Account Management Excellent communication and presentation skills Strong organizational and project coordination abilities Ability to work independently and manage multiple implementations Customer-focused mindset with strong problem-solving skills Willingness to travel when required Preferred Qualifications Experience in SaaS or enterprise software implementation Experience working with cemeteries, memorial parks, municipalities, churches, or funeral homes GIS, mapping, or records management experience is a plus CRM experience (Zoho, HubSpot, Salesforce, or similar) What You'll Help Customers Implement Cemetery Mapping & GIS Burial Plot Management Interment & Memorial Records Family Portal Vendor Management Digital Memorial Services Reporting & Analytics Multi-Cemetery Management What We Offer Competitive salary and benefits Opportunity to work with a rapidly growing SaaS platform Exposure to customers across North America Career growth opportunities Collaborative and innovative work environment #J-18808-Ljbffr Fospe UK Ltd
- ...municipalities, and funeral service providers manage operations through modern digital technology. We are looking for a Customer Onboarding Specialist to help new customers successfully implement and adopt the MemorialSpace platform. Key Responsibilities Lead the...Suggested
Fospe UK Ltd
Atlanta, GA4 days ago $75k - $90k
...Customer Onboarding Specialist Location: This position is fully remote with quarterly travel required to support new customer implementations, site readiness activities, and in-person onboarding support. Must reside in the Dallas, TX area. The Customer Onboarding Specialist...SuggestedContract workLocal areaRemote workGrabJobs
Atlanta, GA1 day ago- ...A leading financial services company is seeking a Bookkeeping Relations Specialist to guide clients through onboarding in accounting and tax services. The role requires excellent client communication, organizational skills, and the ability to handle multiple clients simultaneously...SuggestedRemote workFlexible hours
Guidant Financial
Atlanta, GA3 days ago $55k - $65k
...greeting clients, processing accounts, and collaborating with teams to improve workflows. Ideal candidates will have 1-2 years in customer service, a degree is preferred, and a detail-oriented approach is essential. This position offers a salary range of $55,000 - $65,...Suggested- East Usa is seeking a Customer Service Specialist in Atlanta, Georgia. This role involves supporting a passionate community of clients by managing... ...driving client satisfaction. Responsibilities include onboarding, risk identification, and account reviews to enhance...Suggested
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CHOATE COMPANY, INC.
Atlanta, GA2 days ago - ...a contract-to-hire opportunity in Atlanta, Georgia. This role supports the Executive Wealth Management team, focusing on client onboarding and operations within financial services. The ideal candidate will possess a Bachelor's degree and 2-5 years of corporate experience...Permanent employmentContract work
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- ...academic community. Description Under the direction of the Onboarding Manager, the Onboarding Specialist is responsible for ensuring a smooth and compliant... ...assessment scheduling while providing excellent customer service Assist with communication and correspondence...Temporary workCasual workWork at officeRemote workWork from homeFlexible hoursShift work
Emory Healthcare
Atlanta, GA3 days ago - ...is looking for a full-time Legal Intake Specialist for their Jonesboro location. The ideal... ..., and detail-oriented, managing client onboarding and data entry while speaking with... ...strong communication skills and prior customer service experience are essential. Candidates...Full time
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Rocketlist
Atlanta, GA19 hours ago - Emory University seeks an Onboarding Specialist to manage pre-employment requirements ensuring a compliant hiring process. Responsibilities include background checks, liaising with candidates and vendors, and supporting the onboarding process. The position is hybrid, requiring...Remote work
- ..., GA. This role involves overseeing the account opening process and collaborating with various teams to ensure a seamless client onboarding experience. Candidates should have a bachelor’s degree and 3-5 years of financial services experience, especially in trust accounts...
- Fospe UK Ltd is seeking a Customer Onboarding Specialist to assist new customers in implementing and adopting the MemorialSpace platform. In this role, you will lead onboarding processes, conduct discovery sessions, and provide training to ensure successful deployments...
- A leading provider of cloud-based solutions is seeking an Integrated Payments Specialist in Atlanta, GA. This hybrid role involves managing client onboarding, coordinating payment processes, and serving as the main contact for payment partners. Ideal candidates will hold...
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Bobby Dodd Institute
Atlanta, GA3 days ago - ...benefits Wellness incentives Ongoing mentorship, development, and leadership programs And more Description Job Summary: The Onboarding Specialist Lead plays a key role in overseeing the day‑to‑day operations of the onboarding team. This position ensures the team meets...Work at officeRemote workShift work
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