Automotive Vehicle Exchange Specialist

Automotive Vehicle Exchange Specialist

Hillsborough Chrysler Dodge Jeep Ram is looking for a highly motivated and customer-focused Automotive Vehicle Exchange Specialist to join our team. The ideal candidate will be responsible for facilitating the vehicle exchange process, ensuring a smooth transition for customers looking to upgrade or change their vehicles within our dealership. The Vehicle Exchange Specialist will play a key role in delivering exceptional customer service and maximizing sales opportunities.

Competitive Pay

Health Insurance

PTO

401(K)

Interact with customers interested in exchanging their current vehicles for newer models

Build rapport, understand customer needs, and provide information on available options

Conduct thorough appraisals of customers' current vehicles, assessing their condition and market value

Demonstrate a strong understanding of the benefits of upgrading to new or different vehicles

Negotiate terms, pricing, and trade-in values to achieve mutually beneficial agreements

Assist customers with the necessary paperwork and documentation related to the vehicle exchange process

Build lasting relationships to encourage repeat business and referrals

All other duties assigned

Experience in automotive sales or customer service

Strong negotiation and interpersonal skills

Excellent communication and presentation abilities

Knowledge of automotive products, features, and market trends

Detail-oriented with strong organizational skills

Ability to work in a fast-paced and customer-centric environment

Must pass pre-employment background screenings

Because great careers start with the right environment. Capital Auto Group is home to 1,500+ team members across 20 automotive and powersports franchises. Were family-owned, growth-focused, and committed to building careers not just filling roles. Here, performance is rewarded, development is prioritized, and culture matters. You belong at Capital.

At Hilllsborough CDJR, a Capital Auto Group dealership, we are committed to creating a diverse and inclusive workplace. We embrace equal opportunity in all aspects of employment and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. We value the unique perspectives and contributions of every employee and strive to foster a culture where everyone feels respected and empowered.