HR Operations Representative

HR Operations RepresentativePrimary Location: Cincinnati Location: Cincinnati, OH, US, 45232 Parsippany, NJ, US, 07054 Northlake, IL, US, 60164 Remote or On-Site: RemotePosition Summary: In this role as HR Operations Representative you will provide support by delivering accurate and timely administration of HR processes. You will work across all HR functions to execute the processes and procedures that enable our shared success. This is a detailed oriented role that is relied on to manage priorities and regular and on-going transactions.Essential Duties and Responsibilities:Serve as initial contact for employee HR inquiries (policies, benefits, payroll, etc.) and escalate complex inquiries to the appropriate functions.Manage incoming phone calls, email box and/or ticketing system with high volume inquiries from employees and hiring managers.Administer, support, and coordinate various HR systems and processes, including monitoring and management of posting current information to HRforYOU SharePoint page(s) and other systems as needed.Provide support and training to users on HR systems and processes.Overall maintenance of employee files and data.Support creating, populating and retrieving employee files upon request.Update & maintain employee records & spreadsheets including data entry and auditing of employee information.Administer processes related to employee onboarding and offboarding.Support I-9 processes: fielding questions or issues; running reports to ensure I-9s are completed on time and completing I-9 audits.Coordinate unemployment administration and related inquiries, including HRM in processing.Respond to HR verification requests.Provide reporting, auditing, and data analysis as needed.Document key processes and create standard operations for the HR Systems function.Develop and administer quality assurance reviews as needed.Collaborate with multiple HR functional areas based on business initiatives and projects.Maintains confidentiality and security of all employee data.Assist HR Leaders with special projects and performs additional duties as needed.Qualifications:Education: High School Diploma or GED required; college degree preferred.Work Experience: 1+ years professional work experience required; HR experience preferred.Experience using ADP and/or other HR systems preferred.Proficient in Microsoft office.Knowledge and Technical Skills:Excellent verbal and written communication skills.Must be able to communicate policies and legal terminology in a clear and concise manner.Ability to maintain confidentiality and security of all employee data.Ability to foster effective working relationships and collaborate with other employees.Ability to plan, organize, prioritize, work independently and meet deadlines.Ability to work effectively with individuals at all levels of the organization.Ability to draft well-written correspondence and documentation.Language Skills: Ability to read, write and speak English proficiently.Competencies: Drives Service Excellence Communicates Effectively Continuous LearnerSalary Range: 52K-65K AnnuallyBENEFITS We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, medical, dental, vision, short and long term disability benefits, 401(k)+match and life insurance. Eligibility of benefit timing may vary.EQUAL EMPLOYMENT OPPORTUNITY It is Sun's policy that applicants for employment are recruited, selected, and hired on the basis of individual merit and ability with respect to the position being filled. Sun prohibits discrimination on the basis of race, color, religion, creed, national origin, age, gender, sexual orientation, gender identity, marital or veteran status, disability, or any other status protected by applicable law.