AI Automation Specialist

Role Description

USPS is seeking an experienced Automation Specialist with strong automation skills to join a dynamic team. The ideal candidate will be responsible for designing, developing, and implementing AI-driven systems to automate complex business processes using Postal tools. This includes:

• Robotic Process Automation (RPA)
• Machine Learning (ML)
• Natural Language Processing (NLP)

The role demands expertise in:

• System architecture
• Workflow design
• Writing code/scripts
• Building processes using Postal tools in a hybrid on-prem Windows/Unix/Linux and cloud-based environment

Candidates must be able to collaborate across CISO Security and CIO teams to:

• Automate workflows
• Ensure data integrity and accuracy
• Support mission-critical operations

Proven hands-on experience with the following is required:

• AI/ML libraries
• Low-code/no-code tools
• Cloud platforms (AWS, GCP, Azure)
• Microsoft Power Tools
• Splunk
• Databricks
• SharePoint
• Okta automation
• ServiceNow
• An RPA platform

Occasional off-hours or weekend efforts may be needed for automation implementation, maintenance, upgrades, and support.

Qualifications

• 5+ years of experience specifically in automation/AI-related work
• Proficiency in scripting, Python, AND (Java, OR R)
• Experience with AI/ML libraries, low-code/no-code tools, Microsoft Power Tools, Splunk, Databricks, SharePoint, Okta automation, ServiceNow ticket generation, cloud platforms (AWS, GCP, Azure), AND a Robotic Process Automation (RPA) platform
• Ability to analyze large datasets using multiple tools to uncover patterns for process optimization
• Ability to analyze and troubleshoot complex data ingestion and parsing issues
• Knowledge of Business Process Management (BPM) and workflow optimization
• Bachelor’s degree in Computer Science, IT, a related field, OR 10 years of equivalent experience
• Exposure to network security or cybersecurity
• Must already have an active Secret clearance or Public Trust

Requirements

• Experience: 5+ years in automation/AI-related work
• Programming: Proficiency in scripting, Python, AND (Java, OR R)
• Technology Stack: Experience with AI/ML libraries, low-code/no-code tools, Microsoft Power Tools, Splunk, Databricks, SharePoint, Okta automation, ServiceNow, cloud platforms (AWS, GCP, Azure), AND a Robotic Process Automation (RPA) platform
• Data Analysis: Ability to analyze large datasets and troubleshoot complex data issues
• Process Management: Knowledge of BPM and workflow optimization
• Education: Bachelor’s degree in Computer Science, IT, or related field, OR 10 years of equivalent experience
• Security Experience: Exposure to network security or cybersecurity
• Clearance Requirement: Active Secret clearance or Public Trust

Benefits

• Medical, Dental, and Vision Insurance
• Holidays
• Paid Time Off (PTO)
• Life Insurance
• Short Term Disability
• Long Term Disability
• 401(k) Plans
• Career Development
• Certifications
• Training and Development