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Employee Relations Manager

$85k - $132k

Energy Innovation: Policy and Technology LLC

This remote Employee Relations Manager role puts you at the center of projects that matter to our customers and our business. Lean on 6+ years of general expertise to own projects, collaborate with a sharp team, and earn $85,000 - $132,000.

Key Responsibilities
  • Keep ServiceNow's Accountability pipeline humming without constant hand-holding
  • Spot where Creativity breaks before it shows up in a dashboard
  • Push back, respectfully, when a Customer Service shortcut will cost us later
  • Keep ServiceNow leadership honest with numbers they can act on
  • Keep ServiceNow's remote commitments visible and on track
  • Coach newer manager teammates through their first messy general project
  • Keep showing up for the Yakima, WA work after the launch buzz fades
  • Provide hands-on support to colleagues and ServiceNow clients as needed
What You'll Bring
  • Comfort interpreting data and translating findings into clear recommendations
  • Meticulous attention to detail across every deliverable
  • 8+ years putting Customer Service to work in a general setting
  • The kind of listening that makes the other person feel heard

At its core, ServiceNow is a transparent bet that Yakima, WA can out-build anyone when it comes to Negotiation. The innovative pace here is real, but so is the permission to log off and recover.

We offer $85,000 - $132,000 and the things money cannot fake, real mentorship, lasting benefits, and flexibility you will actually use.

Live this hour, the general role remains open and unclaimed.

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Vacancy posted 1 day ago
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