Production Control Coordinator

Production Control Coordinator

We make adventure travel gear to empower people to see the world and make it better. As a Certified B Corporation, our Gear for Good promise drives everything we do - from ethical and sustainable sourcing to products built to last and create lasting change. Through the Cotopaxi Foundation, we dedicate 1% of our revenue to nonprofits that fight poverty and support communities in need. So far, we've helped more than 4.25 million people experiencing extreme poverty - and we're just getting started.

Our team is full of passionate, curious, and mission-driven people who love adventure and believe business can be a force for good. Whether you're working from a retail shop, our Salt Lake City HQ, your home, or your van in the woods, you'll find connection, collaboration, and a shared drive to make a difference.

Job Overview (What You'll Do):

At Cotopaxi, people are always at the heart of what we do. In our Distribution Center, that means keeping every promise we make to our customers whether it is direct orders, brick & mortar storefronts, wholesalers, and more. As our Production Control Coordinator, you'll be the on-the-ground support for our outbound teams, making sure orders move through picking, packing, and shipping accurately, on time, and within the service commitments our partners count on.

They/she/he will partner closely with our Fulfillment Managers, Supervisors, and internal teams to keep production moving tracking daily goals, adjusting plans in real time when things shift, and catching potential issues before they ever reach a customer. This role is a great way to support our growing llama-fans - our customers - as Cotopaxi continues to expand its reach nationally and internationally!

If you are stoked on staying active, leading (and learning from) a close knit team, and sharing solutions and laughter - then the Cotopaxi warehouse is where to do it!

Job Responsibilities (How You'll Do It):

• Be on the ground supporting outbound teams and perform daily tasks as assigned in NetSuite and JASCI.
• Be proactive. Provide timely and accurate production trends and identify any potential issues with current orders. Track work flows by channel, ensuring accurate tracking and communication is provided.
• Help elevate the process. Develop reporting on individual productivity and share feedback on current production procedures and trends with leadership and collectively develop solutions to streamline.
• Be a communication wizard! Partner with key internal teams to ensure the production plan is up to date and aligns with sales initiatives.

The Ideal Candidate (What You'll Bring):

• 1-3 years of experience in a picking, packing, and shipping department. Experience in production, scheduling, data analysis, systems support, or continuous improvement is a plus.
• A strong proactive communicator you can talk shop with customers and teammates alike, and you're comfortable using tools like G-Suite and Slack to keep everyone in the loop.
• Proficiency in platforms that support customer service and production, such as NetSuite, Kustomer, Shopify, JASCI, or Loop.
• Excellent organizational and time management skills to support all internal and external stakeholders.
• A self-starter and creative problem-solver who tackles challenges with optimism, curiosity, and has a knack for adapting on the fly.
• A humanitarian at heart, and someone who believes in our Do Good mission.
• Ability to lift up to 50 lbs and work on your feet this is an active role.

Job Benefits (The Perks):

We deeply care about our employees and are proud of our commitment and investment in our team. We prioritize wages and benefits and always keep the employee experience in mind as we work to create a quality work-life balance for everyone.

Here is a snapshot of the benefits we provide:

• Medical, dental and vision benefits with HSA, FSA, and DCSA options.
• Company paid basic life insurance with the option to purchase additional coverage.
• Voluntary short-term and long-term disability coverage.
• Voluntary accident and critical illness insurance.
• Company paid employee assistance program.
• Company-paid Volunteer Time Off.
• 401(k) plan with employer match.
• Paid time off, sick time, and company holidays.
• Live the brand you love with 60% off Cotopaxi products.
• Dig deeper and expand through our intentionally curated learning and development opportunities.
• Kit yourself out with the help of additional outdoor brand discounts to support any adventure.
• Stay connected no matter your location or department through regular virtual/in-person celebrations.
• Thrive at work and be a part of a culture that embraces people, innovation, and adventure in unique ways!

We're on a mission to Do Good - for people and the planet - and we know that starts with our team. Cotopaxi is proud to be a brand that celebrates every person for who they are and what they bring to the table. No matter your background, age, race, gender, ability, or faith - you belong here. You don't have to come from the outdoor industry to make an impact with us. We value curiosity, compassion, and the courage to collaborate openly. So tell us your story - how your journey has shaped you and how you'd like to help Cotopaxi Do Good. We can't wait to meet you. Cotopaxi participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.