Technical Product Support Specialist

What You'll Do The Technical Product Support Specialist is responsible for in-depth demonstrations, training and operational support for technical solutions related to site positioning systems and provides professional services solutions for our customers. Maintain subject matter expert knowledge of UAV & photogrammetry applications. Develop and demonstrate strong communication skills with end user customers, internal sales resources, external sales resources, and internal product support resources. Develop and demonstrate the skills necessary to support the assigned technologies. Train internal personnel on the assigned technologies. Train end user customers on the assigned technologies. Responsible for delivery of training & education for Total Station & UTS. Assist with our ability to run Trimble machine control on competitive infrastructure. Identify, troubleshoot and, when necessary, resolve uncommon hardware and software issues from team members and/or customers. Provide customer relationship management, prospecting and lead development activities in support of business development, sales growth and customer satisfaction. Develop quotations and present configurations/proposals to customers for potential sales. What You'll Need Bachelor's degree from a four-year college or university, or five to ten years of related experience and/or training, or an equivalent combination of education and experience in a technology-related field. Excellent written and oral communication skills. Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; write reports, business correspondence, and procedure manuals; and effectively communicate technical information and respond to questions from managers, clients, and customers. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Mathematical skills: ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume, and apply concepts of basic algebra and geometry. Why Work With Us? We like to take care of business and have fun doing it. We offer health, dental, vision, life, and more as a comprehensive benefits package. We want you to work with awesome people. Important Information While performing the duties of this job, the employee is regularly required to sit, talk or hear. The noise level in the work environment is usually moderate. Required travel up to 10%. This position is not considered a safety sensitive position. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The job description is subject to change by the employer as the needs of the employer and requirements of the job change. EEO/AA Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr