IT Systems Engineer, Enterprise SaaS

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About The Role The Enterprise SaaS team owns the collaboration and productivity platforms every person at Anthropic touches every day — Google Workspace, Slack, and the surrounding ecosystem of enterprise tools. We’re responsible for tenant‑wide architecture, API‑level integration, and governance that keeps these platforms secure and scalable as the company doubles and doubles again. You’ll make the architecture decisions that shape how thousands of people work: data governance for collaboration content, the application side of SSO and SCIM provisioning, and the integrations that fill gaps the vendors left open. You’ll write Python against SaaS APIs where the admin console stops, and you’ll be the final escalation tier when the vendor docs stop helping. The scope is the full collaboration stack — cloud infrastructure and endpoints live with separate teams, so this role goes deep rather than wide. If you’ve hit the ceiling of what the admin console can do and started solving problems in code, this is that job. You’ll partner closely with IT Operations, Security, and the IAM team on the identity and access layer everything else depends on. This role is high‑autonomy: you’ll define tenant architecture, write the integrations, and represent the SaaS platform across IT. Your work will directly shape how we scale to AI Safety Level4 and beyond. Responsibilities Own tenant‑wide architecture for Google Workspace, Slack, and core collaboration platforms Design compartmentalization and data‑governance models that scale with the company Build integrations and automation against SaaS APIs to automate provisioning and catch drift Configure the application side of SSO connections and SCIM attribute mappings Serve as the final escalation tier for platform issues Support can’t resolve Lead vendor relationships — roadmap influence, escalation paths, engineering‑level dialogue Partner with Corporate Security on SaaS hardening, third‑party app governance, and compliance controls Own platform configuration as code — auditable, repeatable, and version‑controlled You May Be a Good Fit If You Have 8+ years building secure IT systems in complex environments Excel at solving ambiguous problems with multiple stakeholders Communicate technical concepts clearly to any audience View IT Engineering as requiring product engineering rigor Successfully deliver complex projects from conception to production Write clear documentation as a natural part of your workflow Have deep, hands‑on experience with enterprise administration of Google Workspace and Slack Have built integrations against SaaS APIs, not just configured through consoles Have been the final escalation tier Strong Candidates May Also Have transformed traditional IT operations into engineering‑driven organizations Have built strong partnerships with Security and Engineering teams Practice modern development methods (code reviews, testing, CI/CD) Work effectively in distributed teams Have experience with Infrastructure as Code approaches to SaaS configuration Have designed data governance or access controls for collaboration platforms Have experience with SCIM provisioning and SSO federation from the application side Have participated in M&A initiatives and led post‑acquisition tenant consolidation — merging collaboration platforms, reconciling identity, migrating data Technical Skills Programming against SaaS APIs and SaaS API integrations Google Workspace administration Slack administration and APIs Identity protocols (SAML, OAuth, OIDC, SCIM) Enterprise collaboration platform architecture Security and compliance frameworks Deadline to Apply None. Applications will be reviewed on a rolling basis. Annual Salary USD $275,000—$325,000 Education Requirements We require at least a Bachelor's degree in a related field or equivalent experience. Location‑Based Hybrid Policy All staff are expected to be in one of our offices at least 25% of the time. Some roles may require more time in our offices. Visa Sponsorship We sponsor visas. While we may not be able to sponsor every role for every candidate, we will make every reasonable effort to secure a visa if we make you an offer. Other Important Notes We encourage you to apply even if you do not believe you meet every single qualification. We believe diversity matters and strive to include a range of perspectives. Your safety matters to us. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you’re ever unsure about a communication, don’t click any links—visit anthropic.com/careers for confirmed positions. How We’re Different We believe that the highest‑impact AI research is big science. We work as a single cohesive team on a few large‑scale research efforts. Our focus is on steering AI safely and responsibly. We value communication skills highly and aim to bring diverse perspectives to our team. Come Work With Us Anthropic is a public benefit corporation headquartered in SanFrancisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space. #J-18808-Ljbffr