Property Management Assistant

Company Description Murphy Investments is a friendly and efficient family owned property management company offering a range of well-maintained residential units for rent across various neighborhoods in and around San Francisco. Team members are encouraged to contribute to a positive rental experience by maintaining high standards of professionalism and care. Joining Murphy Investments means working with a small, dedicated team committed to the local community and quality living spaces. Position Property Assistant – Residential Property Management Location: San Francisco, CA Schedule: Monday–Friday, 8:00 AM–5:00 PM (in office) Pay: $30 per hour About the Role Murphy Investments is seeking a Property Assistant to support the management of approximately 500 apartment units throughout San Francisco. This position provides administrative, customer service, and operational support to the property management team. Key Responsibilities Tenant & Customer Service Answer tenant, vendor, and contractor questions. Handle service requests and maintenance issues. Prepare tenant notices, letters, and correspondence. Coordinate move-ins and move-outs. Maintain tenant, vendor, and lease records. Help maintain positive landlord-tenant relationships. Maintenance & Operations Create and track maintenance work orders. Schedule repairs and follow up until completed. Coordinate with vendors and contractors. Maintain vendor insurance certificates (COIs). Monitor service requests to ensure timely resolution. Office & Administrative Support Answer phones and check voicemail. Open and maintain the office each day. Keep the office organized and professional. Manage incoming and outgoing mail and shipments. Maintain electronic and paper filing systems. Assist the Office Manager and Property Managers with administrative tasks. Qualifications At least 1 year of office or customer service experience. Strong communication and organizational skills. Proficiency with Microsoft Word and Excel. Ability to manage multiple tasks and priorities. Professional and customer-focused attitude. Experience with AppFolio is preferred. Accounting or construction management experience is a plus. Education AA degree or Business College preferred. Bachelor's degree is a plus but not required. Physical Requirements Regular onsite attendance required. Ability to sit, stand, walk, and climb stairs. Ability to use a computer for extended periods. Ability to lift up to 25 pounds. Ideal Candidate Someone who is organized, friendly, detail-oriented, comfortable working with tenants and vendors, and able to juggle multiple responsibilities in a busy property management office. #J-18808-Ljbffr Murphy Investments