Remote Quality Assurance Analyst - Customer Interactions
NexRep
NexRep LLC is seeking a quality specialist to analyze calls, emails, social media posts and SMS contacts from NexRep's independent contractors to identify trends and ensure client standards are met. You will collaborate with certification and operations teams, provide feedback, and participate in calibration sessions to align scoring with client needs. This role requires strong Office 365 and Excel skills and attention to detail. #J-18808-Ljbffr
Vacancy posted 4 days ago
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