Program Administration Eligibility Specialist

D&S Community Services , a part of the Sevita family, provides community‑based services for individuals with intellectual and developmental disabilities. We believe every person has the right to live well and deserve a fulfilling career. Join a mission‑driven team and create relationships that motivate us all every day. Program Administration Eligibility Specialist Location: Austin, TX Hourly Rate: $20/hr Schedule: Monday through Friday, 8:00 a.m.– 4:30 p.m. Position Details Office‑based role located at 8911 N. Capital of Texas Hwy. with potential for remote work following the initial period. Your Role Monitor upcoming financial eligibility renewal dates weekly via state portal, available reporting, or paper mail, and communicate with program staff regarding individuals whose eligibility is about to expire. Enter individual financial eligibility data into systems weekly to support accurate reporting and timely billing of services provided by local staff. Maintain files with eligibility information by client. When Sevita is representative payee, assemble, complete, and submit applications, appeals, or other forms related to financial eligibility, partnering with field and functional teams as needed for supporting documentation. Research complex eligibility issues via payer websites or by phone, and communicate directly with state, payer, or other external partners as needed to resolve outstanding issues. Communicate with program staff to alert field or functional teams of potential blockers, escalations, or delays preventing timely financial eligibility processing. Review AR Aging and collaborate with AR team members, functional partners, or local office staff on eligibility‑related billing issues; prepare supporting documentation for eligibility‑related sales adjustments (e.g., gaps in coverage). When Sevita is not representative payee, support field teams with escalation questions as a subject matter expert on state expectations and timing. Perform other related duties and activities as required. Qualifications Government relations and health and human services experience preferred. High school diploma or GED required. Why Join Us Full compensation and benefits package for employees working 32+ hours per week. 401(k) with 3% company match. Paid time off and holiday pay. Opportunity to contribute to meaningful work supporting our organization’s mission alongside a dedicated team. Nationwide career development and advancement opportunities. As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law. #J-18808-Ljbffr Sevita