Host - Village Pub Cafe (Ellis Island)

Host - Village Pub Cafe (Ellis Island)

Ellis Island Casino, Hotel & Brewery, our 16 Village Pub locations, Mt Charleston Lodge, and our sister companies, Marker Trax and KOIN, are committed to providing the best goods and services to our guests and clients. Our casino and food and beverage locations are home to some of Las Vegas's most recognized food, beverages, hospitality, and entertainment! Not only do we serve the highest quality food, but we've been voted the #1 Best Microbrewery of Las Vegas and have the #1 Best Karaoke of Las Vegas. Marker Trax is a patented casino advance line system that provides technology solutions to casinos to make the gaming experience more convenient and accessible to players. KOIN offers a full-service financial wallet and integrated payment solution, and aims to provide a convenient, secure and flexible payment solution for both consumers and businesses.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Job Description

The Primary Responsibility

The primary responsibility of the Host/Hostess is to welcome our guests when they arrive in our restaurant and start them off with a positive dining experience. Hosts/Hostesses need to be able to work quickly and efficiently on tasks to ensure a pleasant atmosphere for our guests. They should always show true hospitality to our guests and maintain a positive attitude towards co-workers.

Benefits

Medical, Dental, Basic Life Insurance (included with the dental plan), Vision, Short-term Disability, Combo plan covering accidents, hospitalizations, and critical illnesses, Paid time off, Eligibility to participate in a 401(k)-retirement plan (after 6 months of successful employment)

Location

In-person in Las Vegas, NV, 89109: Reliably commute or plan to relocate before starting work (required).

Responsibilities

Seating restaurant guests by seating each section fairly and consistently to ensure customer service standards are maintained. Must have knowledge of the menu and additional products that are served, including all beverages and daily specials. Handle cash transactions with customers and collect payment. Issue receipts, refunds, change, and tickets. Provide excellent guest service to all guests and ensure the same for all team members. Perform guest service duties as requested. Maintain a fast pace for customer service needs. Be a team player, proactively assist other colleagues.

Skills / Experience

Must be at least 21 years old. Good communication and customer service skills are essential for this position. Ability to read and comprehend simple instructions. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization and to carry out simple one or two-step instructions. Nevada Health Card required.

Physical Requirements

Must be able to stand and walk swiftly for extended periods of time. Must be able to bend to obtain items near the floor. Must be able to lift up to 50 lbs. with or without assistance.

This job description is not an exhaustive list of all functions required for this position. Duties and/or responsibilities may be subject to revision to meet business needs.

Core Values

Service- Personalized, warm, and consistently exceptional customer service. Value- Committed to deliver quality products for great prices. Growth- Promote personal development and growth for all team members. Family- Create a family-like environment by staying close to our guests and our team members. Passion- Work with passion and enthusiasm every day.