Housing Operations Coordinator

Housing Operations Coordinator

Job ID: 14892

Location: Bellevue College

Full/Part Time: Full Time

Regular/Temporary: Regular

Position Summary

The Housing Operations Coordinator reports directly to the Director of Housing and is responsible for administration in the BC Residence Hall including coordination of services from Campus Operations, implementation of the BC Housing Management system, supervising and serving as staffing for the Housing front desk, and other tasks to support the daily operations of Housing. This position will work primarily on-ground, with limited options for remote working days to be coordinated with the Director of Housing or Designee.

Pay, Benefits & Work Schedule

Position Salary Range: $51,576/year - $69,312/year

The salary information shown above is a general guideline only. The salary will be determined based on candidate's qualifications and related experience, as well as market and business considerations. Individuals newly hired to Classified position are placed in a salary range based on the WPEA Collective Bargaining Agreement.

We offer comprehensive compensation package with salary and benefits as the main components. Competitive salary is within the Range stated above, and commensurate with qualifications and experience. Generous benefits are offered through Washington State plans that includes multiple medical, dental, life and disability coverage choices for employees and dependents; choices of retirement and deferred compensation plans; paid holidays, sick, and vacation plans; transit program, reduced tuition, employee discounts and memberships, etc.

The employee is scheduled to work 40 hours per workweek. This is a Classified, overtime eligible position and represented by the Washington Public Employee Association of Higher Education (WPEA-HE).

About The College

Bellevue College is a diverse student-centered, comprehensive and innovative college, committed to teaching excellence that advances the life-long educational development of its students while strengthening the economic, social and cultural life of its diverse community. Bellevue College is located just 10 miles east of Seattle where we serve a student population of over 54% students of color and over 1,300 international students. The college promotes student success by providing high-quality, flexible, accessible educational programs and services; advancing pluralism, inclusion and global awareness; and acting as a catalyst and collaborator for a vibrant region.

We strive to create a vibrant and inclusive campus community that supports a diverse student body, faculty and staff. As an essential part of our vision, diversity, equity and pluralism are promoted and fostered in all aspects of college life. By enriching student life through leadership opportunities, personal learning and cultural experiences, we are committed to building an inclusive and diverse campus community that fosters creativity, innovation and student success.

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About the Department

The Bellevue College Housing department was created in Fall 2018 when the first-ever on-campus residence hall was opened to serve BC students. The mission of Bellevue College Housing is to provide "safe, inclusive, and educationally-driven living and learning environments to Bellevue College students through quality facilities, academically-relevant support services, and intentional engagement with staff and resources." The LEED-Platinum certified residence hall consists of 400 bed spaces in a suite and apartment-style and includes plenty of community spaces for studying, meeting, and socializing; interior corridor facility with ample community space, a ground-floor cafe, and a front desk.

The Housing department is comprised of the Director, Assistant Director and student staff (6 to 8 Resident Assistants and student desk staff). Each staff members' role revolves around the overall operation of the on-campus community and works to connect the housing operations with services across campus to positively impact the student experience.

Essential Functions

Facilities and Operations

Input and track student maintenance requests in the online Bellevue College Work Order system

Streamline and update the process by which students submit maintenance requests to Housing

In collaboration with the Director of Housing, support facilities management projects and work order processing

In collaboration with the Director of Housing and/or Bellevue College Access Control Manager or designee, coordinate the administration, organization, distribution, and tracking of Housing keys

Participate in regular training to remain up-to-date on the Bellevue College Housing key software management system and other relevant Housing key processes

Coordinate the Housing process for receiving and distributing USPS, UPS, FedEx, and other mail in collaboration with the Bellevue College Warehouse, when necessary

Maintain and provide training to Housing staff on the Housing mail software system

Maintain effective relationships with the Bellevue College Campus Operations, Public Safety, and Finance offices

Communicate regularly with Bellevue College Campus Operations staff to update work order statuses and needs

Coordinate and schedule entry of Bellevue College Campus Operations staff for regular and emergency maintenance

Schedule, publicize, and implement quarterly Health and Safety Inspections throughout the Residence Hall

Research and make recommendations to the Director of Housing regarding department processes and improvements for Housing facilities or operations

Housing Support

Participate in all department, staff, unit, division, and committee meetings and events

Provide regular operations updates to the Director of Housing and develop quarterly and annual reports

Co-administer Bellevue College's Housing Management System, including entering and tracking student data, running reports, facilitating room changes, and processing Housing resident check-in and check-out

Maintain limited budgetary authority for discretionary spending on Housing operations or facility needs

Support the Director of Housing in organizing and tracking Housing service contracts with external (non-Bellevue College) entities

Maintain confidential file storage for relevant departmental data

Perform other duties as assigned or needed in the Bellevue College Housing Department

Management of student staff

Assign and follow up on student employee tasks as necessary

Share supervision of student desk staff with the Director of Housing or designee.

Perform other duties as assigned

Minimum Qualifications

Associate's degree in related field or two (2) years demonstrated experience working in administrative support or similar roles.

Demonstrated ability to effectively manage department resources.

Demonstrated ability to work effectively with faculty, students, staff, and administrators.

Demonstrated ability to work effectively in a diverse workplace and educational environment.

Knowledge and experience maintaining program compliance with ADA, Title IX and/or other relevant federal and state laws and regulations.

Proficiency in Microsoft Outlook, Excel and Word.

Effective communication skills.

Preferred Qualifications

Demonstrated experience working in higher education.

Demonstrated experience working with community/technical colleges and/or other open-enrollment institutions.

Demonstrated experience working with higher education housing programs or similar student engagement areas.

Demonstrated ability to effectively supervise staff in a team atmosphere and develop cooperation among all team members.

Demonstrated ability to hire, train, and supervise student employees.

Demonstrated ability to resolve and mediate misunderstandings among and between students, staff and faculty.

Conditions of Employment

Bellevue College intends to provide a drug-free, healthy, safe, and secure work and educational environment. Each employee is expected to report to work in an appropriate mental and physical condition to perform her/his/their assigned duties.

Bellevue College employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

Sexual Misconduct and Background Check:

Prior to start of employment, finalists(s) for this position will be subject to a pre-employment background check as a condition of employment. Information from the background check will not necessarily preclude employment, but will be considered in determining the applicant's suitability and competence to perform in the position.

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under

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Reference Check:

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