Leasing & Community Operations Coordinator

Job Description

Job Description

Who We Are

Culdesac Tempe is a mixed-use neighborhood development that opened in 2023. The neighborhood features open space, shared courtyards, and 20+ retailers, including the James Beard-nominated Cocina Chiwas. Culdesac is the co-developer and property manager. However, we call it Neighborhood Management because this is so much more than just an apartment complex.

Learn more about our vision, our product, and how we are changing how people live, work, and move:

Watch An immersive look at life in our car-free neighborhood by Hard Reset

Read Living Car-free in Arizona, on Purpose and Happily by The New York Times

Read America's "First Car-Free Neighborhood" by Dwell

Watch Blueprint for Environmentally Friendly, Car-Free Living on PBS NewsHour

Listen to the conversation about designed environments to improve healthspan, mobility, and positive habits - Ryan Johnson and hall-of-fame basketball player Steve Nash on the Good Traffic podcast

We’re headquartered in Tempe, AZ, and were founded in 2018. CEO Ryan Johnson was previously on the founding team of Opendoor and has been managing property since 2003. Our investors include Khosla Ventures (led OpenAI’s seed round), Lennar (#2 homebuilder in the US), Zigg Capital, and Y Combinator.

The Role

Culdesac is expanding our team! We are looking for a dynamic, full-time Leasing and Community Operations Coordinator to join us on-site at our Culdesac Tempe neighborhood office.

In this role, you will be the face of our community, bridging the gap between innovative leasing sales and exceptional neighborhood hospitality. You will play a pivotal part in growing our community—driving lead generation, guiding prospective residents through our unique neighborhood, and ensuring our current residents love where they live. If you are a people-first operator who thrives in a fast-paced environment, this is your chance to help build the future of housing.

We are looking for the right cultural fit and are open to hiring for this role as either a Full-Time (FT) or Part-Time (PT) position. Because neighborhood operations never stop, Monday and Saturday coverage is our highest priority.

If Full-Time (5 days per week): Your schedule will focus on our peak community days: Mondays, Fridays, and Saturdays . You will get Sundays off, plus one consistent mid-week day (like Wednesday or Thursday), with flexibility to collaborate on what works best.

If Part-Time: We offer great schedule flexibility for the rest of the week, but your availability must include Mondays and Saturdays .

The Requirements

While this list represents what we are ideally looking for, we encourage you to apply even if your resume includes strengths and experiences that don’t match everything listed here.

Experience with lead generation and experience attracting prospects and increasing their interest through nurturing and educating, with the ultimate goal of converting them into a resident. We expect most to need at least 1-2 years in the industry to gain this experience.

Experience in providing exceptional customer service while being able to diffuse difficult situations. Comfortable working independently, or as part of a team, as needed.

Experience with CRM software and experience in a property management environment is a plus.

Ability to make decisions quickly and work in a fast-paced environment.

Passion for understanding our brand and interest in sharing our brand with new prospects.

Willing to work on-site and able to lift, push and pull up to 25 pounds. Ability to walk for potentially extended periods of time and use stairs. Able to sit, stand, reach, bend, and stoop for extended periods of time. This role requires weekend and some evening hours.

Prioritizes a lifestyle leveraging public transportation, micromobility , and other alternatives to private cars.

Benefits & Perks

Culdesac offers competitive benefits tailored to your role type:

\uD83C\uDFE5 Benefits Package - Includes options for medical, dental, and vision.

\uD83D\uDC23 Parental Leave - Up to 12 weeks paid time off for qualifying events.

\uD83C\uDFE6 401K Savings - Menu of savings types through Guideline.

\uD83D\uDEB2 Mobility Stipend - Up to $500 to invest in employee micromobility setup (e.g., e-bike, e-scooter, micromobility accessories). This will be available after 3 months of employment.

\uD83D\uDEF4 Car-Free Commuter Stipend - $200 per month paid by Culdesac. Tempe employees only.

\uD83C\uDFE1  On-Site Living Discount - 30% discount on base rent for 1 unit at a Culdesac-managed property.

\uD83D\uDCB0 Eligible for participation in  performance-based commission plan in accordance with company policy.

\uD83C\uDFE6 401k Savings - Menu of savings types through Guideline.

\uD83D\uDCB0 Eligible for participation in performance-based commission plan in accordance with company policy.

Our Values

As sprawl became commonplace in our cities, we grew less connected to each other. We normalized hour-long commutes, even as private vehicle ownership became the largest source of carbon pollution. Cars and roads began to dictate development decisions and shape urban life. At Culdesac, we blend technology, real estate, and culture to reimagine daily living. Come help us make our residents happier, healthier, and more productive — both in the years they spend with us and in the moments they share together.

At Culdesac, we:

Work as a team

Be inclusive, drawing on the strengths of people who bring a different perspective.

Find ways to work together that overcome disciplinary and geographic separations.

Act from ownership

Be output oriented. When we see a problem, we roll up our sleeves and fix it.

Don’t let blockers stop you from seeing your work through to the end.

Rule 0, then iterate

Don’t start from scratch: learn from our own and others’ previous attempts.

Before mass private car ownership, all cities were models of walkability. We learn from the designs of the past and make them beautiful and relevant to today.

Then, we learn from our own designs to continually improve.

Design for humans

Ask people for feedback and observe behavior. Only users know if we’re creating value for them.

Human paradoxes and contradictions are our opportunity to create joy.

Respect the limits of what we can know and plan. In the complex organism of a city, emergent behavior rules.

Create and capture value

Focus on what our residents value: profitability is essential for sustainability and allows us to scale.

Great places create positive externalities for ourselves and our neighbors, unlike the negative externalities of cars.

We build value by executing on the fundamentals and excelling at mobility, community, and open space.

Next Steps

If you think Culdesac might be a good fit, we encourage you to apply! We value your time and aim for a transparent, efficient hiring process. If your application moves forward, here is what you can expect:

1. Recruiter Phone Screen (15 Minutes): A quick introductory call to understand your background, cover role logistics, and align on expectations.

2. Assistant Community Manager Video Interview (30 Minutes): A virtual conversation to walk through real-world neighborhood scenarios, discuss customer service, and share upcoming project needs.

3. Community Manager Onsite Interview (30 Minutes): A visit to our Culdesac Tempe neighborhood office to dive deep into your leasing and sales experience, tour the space, and discuss how you align with Culdesac's mission.

Culdesac is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, citizenship or immigration status, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.