Senior Implementation Manager - Fintech

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Implementation Manager - Fintech based in United States. This client-facing role leads the end-to-end implementation of lending and deposit solutions for financial institution partners. You will take ownership from post-sale kickoff through go-live, translating business objectives into configured, integrated, and tested solutions. The position requires close coordination across banking platforms, core systems, credit bureaus, digital banking providers, and other technology vendors. You will manage multiple concurrent projects, typically progressing from kickoff to launch over approximately four months. The role combines project leadership, partner relationship management, technical delivery, and cross-functional collaboration. It is well suited to an experienced implementation professional who enjoys working across business and technical environments within fintech. Accountabilities: - Lead end-to-end lending and deposit implementations from post-sale kickoff through go-live, typically managing two to three concurrent partner projects. - Drive project decisions, escalations, dependencies, and accountability across internal teams and external stakeholders. - Maintain project plans, risk logs, timelines, status reports, and executive communications. - Serve as the primary point of contact for partner executives, product owners, compliance leaders, and technical teams. - Lead discovery sessions, requirements workshops, configuration reviews, and go-live readiness checkpoints. - Communicate project progress, risks, dependencies, and tradeoffs clearly to both business and technical audiences. - Develop a strong understanding of each partner's technology environment, including core banking, loan origination, digital banking, credit bureau, identity, and fraud systems. - Coordinate integrations with strategic and third-party technology providers, managing dependencies, credentials, testing windows, and delivery milestones.

- Ensure effective handoffs from Sales into implementation and from implementation into post-launch support. - Capture partner feedback and collaborate with Product and Engineering teams to help inform roadmap priorities. - Contribute to implementation playbooks, templates, processes, and operational improvements. - Maintain clear and effective communication across all project activities, both verbally and in writing. Requirements: - 5+ years of experience in client-facing implementation, project management, or technical account management, preferably within fintech, banking technology, or enterprise SaaS serving financial institutions. - Working knowledge of lending products such as consumer, auto, credit card, and personal loans, as well as deposit products including checking, savings, CDs, and money market accounts. - Comfort working with REST/JSON APIs, file-based integrations, data mappings, and configuration specifications. - Experience coordinating integrations across core banking, loan origination systems, digital banking platforms, CRM systems, or similar enterprise technologies. - Experience using Jira and Confluence for ticket tracking, project management, and documentation. - Experience with Smartsheet for project plans, dashboards, and executive reporting. - Familiarity with AI tools such as Claude for documentation, communication, analysis, and workflow improvement. - Curiosity and enthusiasm for applying AI and emerging technologies to improve implementation delivery. - Strong ownership, sound judgment, and the ability to make decisions effectively when information is incomplete. - Direct, results-oriented communication skills, with the ability to adapt messaging for executive, technical, and operational audiences. - Bachelor's degree in Business, Information Systems, Finance, or a related field, or equivalent professional experience.