Office Manager

Office Manager

The Office Manager supports the day-to-day administrative needs of Adams Beverages. This role requires a high level of general administrative expertise and the ability to manage a wide range of responsibilities across multiple departments. The Office Manager works closely alongside members of the finance and administrative team to ensure administrative and accounting processes are completed in a professional, effective, and efficient manner. The ideal candidate will have a background in bookkeeping or basic accounting, with the ability to support routine financial and recordkeeping functions. This position reports to a senior administrative leader and provides direct support to members of the management team as needed.

Primary Objectives:

• Act as lead representative in the office for all employees, customers, and outside vendors.
• Oversee ABC licensing compliance processes, including management of customer permit activations and ongoing validation of permit status.
• Manage all new retail customer setup (verifying ABC license, address, name, and route information).
• Support financial and regulatory reporting functions, including preparation and analysis of monthly NC excise tax filings, accounts receivable reporting, and other operational reporting requirements
• Confirm state-wide purchases of inventory received
• Assist in settlement of route daily sales and accounting as needed.
• Assist the HR department in onboarding new employees. This will require a wide range of knowledge in the training platform (Brew-U) and other various HR related processes.
• Collect data and report monthly for Department of Transportation reports.
• Coordinate all in-person sales with the Warehouse team.
• Understand and oversee file maintenance tasks in route accounting system and ensure organization and upkeep of on hand accounting files and documents.
• Coordinate
• Attend to all communications including phone lines and on-site customers, visitors, employees, and suppliers in a pleasant, professional, and courteous manner. Orders and maintains office supplies, business cards and employee uniforms for sales, delivery, and warehouse staff. Maintains adequate inventory and approves all related invoices. Maintains office appearance.
• Assist Corporate Team (including Accounting, Fleet, Facility and Human Resources) with the on-site management and collection of documentation. The Office Manager will process and file these documents are instructed and file and organize the information based on Company processes and procedures. An emphasis on quality, continuous improvement, and high performance. Personal ongoing development.
• Hospitality Room Coordinator: schedules vendors, coordinates room preparation, and greets all groups. Assists with planning and execution of company functions.
• Other projects and assignments, as needed.

Development of the Position

• Professional development includes education of company practices, policies, and services.
• Continuous education regarding general administrative skills, (i.e., telephone techniques, proper email and general correspondence, customer service, computer skills and inter-personal communication).
• Continuous education regarding company procedures and job knowledge.

Office Manager Requirements

• Excellent organizational skills, motivated and the ability to multi-task.
• Excellent computer skills in a Microsoft Windows environment.
• Above average skills in (1) math and reconciliations, (2) telephone and customer service, (3) oral and written communication, (4) attention to detail and accuracy and (5) strong interpersonal skills.
• Strong hands-on, team player with the ability to meet deadlines.
• Motivated to deliver a quality work product in a quick paced environment.
• Forward-thinking in anticipating what is needed in responsible areas.
• Ability to maintain confidential and sensitive financial information.

Education and Experience

• Minimum of High School Diploma and/or 3 years of experience in a related field. Associates Degree Preferred.

Physical Demands

These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the job.

While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers, to handle or feel. The employee is occasionally required to sit, stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision.

Work Environment

While performing the responsibilities of the job, these work environment characteristics are representative of the environment the employee will encounter. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and vehicles. The noise level in the work environment is usually quiet to moderate. The position requires very little exposure to seasonal weather conditions. This is mainly an indoor position that is exposed to usual noises present in an office setting. While performing the duties of the job, the employee is frequently required to sit and talk or hear, use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms.