Account Manager Technical Sales Support

Energy Solutions Account Manager (Technical Sales & Customer Consulting)

At Peoples Gas, we work to make lives better throughout Florida with safe, resilient, clean and affordable natural gas solutions. Our diverse and inclusive team serve more than 500,000 residential, commercial and industrial customers across 14 service areas. We're an innovative and collaborative company focused on building engaged and empowered team members who are valued and celebrated to drive our success. You'll find competitive pay, inclusive health and wellness programs, and wide-ranging training and professional development. Whether it's your first job or your next big move, Peoples Gas is a growing company with career opportunities that fit your future. Start here.

Title: Account Manager Technical Sales Support

Company: TECO Partners

State and City: Florida - Tampa

Shift: 8 Hr. X 5 Days

Help Customers Find Smarter Energy Solutions

Do you enjoy solving technical problems, building trusted relationships, and helping customers improve efficiency? As an Account Manager Technical Sales Support, you'll serve as a valuable resource for customers, contractors, builders, and Energy Advantage Dealers by providing technical expertise and innovative energy solutions. This role is ideal for someone with a background in the natural gas industry, energy systems, field operations, or technical sales support who enjoys combining technical knowledge with customer interaction.

What You'll Do

As a key member of our team, you'll help support business growth while delivering exceptional customer experiences.

• Technical Consulting & Energy Solutions
• Evaluate customer energy usage and recommend efficient energy solutions and conversion opportunities.
• Analyze gas and electric applications and identify opportunities to improve performance and cost efficiency.
• Estimate project costs and support implementation of energy conversion projects.
• Customer & Contractor Relationship Management
• Build and maintain strong relationships with Energy Advantage Dealers, contractors, builders, and customers.
• Inspect and monitor dealer work to ensure quality service and customer satisfaction.
• Serve as a trusted technical resource for customers and internal sales teams.
• Business Development & Growth
• Support revenue growth initiatives and regional development projects.
• Assist with customer retention efforts for commercial and industrial accounts.
• Industry Expertise & Community Engagement
• Stay current on new technologies, energy solutions, and industry trends.
• Represent the company at trade shows, industry events, and customer meetings.
• Support builders and developers by promoting natural gas solutions in residential developments.

What Success Looks Like

Strong customer and contractor relationships

Increased adoption of energy-efficient solutions

Successful support of regional growth initiatives

High customer satisfaction and retention

Trusted technical advisor status with customers and partners

What We're Looking For

Required Qualifications:

• High school diploma or equivalent.
• 35 years of technical experience in the natural gas industry.
• Strong communication and customer-service skills.
• Proficiency with Microsoft Excel, Word, and PowerPoint.

Preferred Qualifications:

• Some college coursework.
• Previous sales or customer-facing experience.

Skills That Will Help You Thrive:

• Technical troubleshooting
• Energy systems knowledge
• Relationship building
• Project coordination
• Customer service excellence
• Planning and organization
• Business acumen
• Problem solving and sound judgment

Why Join Us?

At Peoples Gas, you'll have the opportunity to:

• Help customers improve energy efficiency and performance
• Work with emerging technologies and innovative energy solutions
• Build relationships across customers, contractors, and industry partners
• Make a direct impact on business growth and customer success
• Grow your career with Florida's leading natural gas utility

Ready to Apply? If you're passionate about energy solutions, customer relationships, and using your technical expertise to make a difference, we'd love to hear from you. Apply today and help power smarter energy solutions for our customers.

Incident Response Assignment

Our community relies on Peoples Gas to respond swiftly and effectively to all types of incidents, including but not limited to major storm events (e.g., extreme cold, tropical storms, hurricanes), gas leaks, equipment failures, environmental hazards, and other emergencies that may impact public safety or service continuity. Peoples Gas depends on each team member to fulfill their primary and/or alternate roles and responsibilities during such incidents. As a Team Member of Peoples Gas, you will be assigned an Incident Response Assignment, receive training related to your role, and may participate in mock drills or exercises simulating various emergency scenarios.