Customer Service Rep (02849) - 3988 Maryvile Rd

Customer Service Rep

Join our team at Domino's Pizza in Granite City, United States, as a Customer Service Representative! We're looking for enthusiastic individuals to provide exceptional service at our 3988 Maryvile Rd location. As the face of our brand, you'll play a crucial role in ensuring customer satisfaction and maintaining our reputation for quality.

Responsibilities Include:

• Answer incoming phone calls and take customer orders accurately
• Prepare and make pizzas according to company standards
• Process cash and credit card transactions efficiently
• Provide outstanding customer service, addressing inquiries and resolving issues
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with various tasks as needed, including cleaning and restocking supplies
• Lift and move items weighing up to 25 lbs.

Qualifications:

• Excellent communication skills with a friendly and professional demeanor
• Strong attention to detail and ability to follow directions accurately
• Basic math skills for handling cash transactions
• Flexibility to work various shifts, including weekends and holidays
• Physical ability to stand for extended periods and lift up to 25 lbs.
• Team player attitude with a willingness to assist colleagues as needed
• Ability to thrive in a fast-paced environment and multitask effectively
• Customer-focused mindset with a commitment to providing exceptional service
• Previous experience in food service or customer service is a plus, but not required
• High school diploma or equivalent preferred

This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. ("Domino's Corporate"). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino's will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino's does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino's.