IT Support Technician/ Customer Service Analyst
Defined Software Development, LLC
Responsibilities We’re currently hiring an Entry‑Level IT Support Technician / Customer Service Analyst role based in the Orlando / Central Florida area. This position is a great fit for students or entry‑level candidates interested in building hands‑on experience in IT support within an enterprise environment. The role involves supporting a wide range of hardware and software systems, providing both in‑person and remote technical assistance, and contributing to day‑to‑day IT operations. Installing and configuring hardware, software, and mobile devices Supporting audiovisual setups and virtual meeting technologies (MS Teams, Zoom, etc.) Troubleshooting hardware, software, and network issues Assisting with asset tracking, documentation, and system maintenance Utilizing tools like Active Directory and Microsoft Endpoint Configuration Manager Delivering high-quality customer support with strong communication and follow‑through Qualifications 0–1 year of experience or relevant coursework/certifications. #J-18808-Ljbffr Defined Software Development, LLC
Vacancy posted 2 days ago
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