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Scheduling Coordinator

Community Dental Care - St. Paul

Scheduling Coordinator Responsibilities Greet patients by phone or in-person, schedule appointments in the computer, and create a positive, welcoming experience. Manage the daily, weekly, and monthly schedule and adjust schedules as necessary to ensure a smooth clinic flow. Register new patients and maintain accurate patient records. Explain ER protocol/procedures to patients. Monitor status of lab results prior to day of treatment and follow up as necessary. Provide guidance to patients and families on completion of interpreter forms. Record patient issues/conversations in communication log or chart. Copy and scan documents into patients’ charts; request chart/patient transfers. Qualifications High school diploma or equivalent. 1-2 years of customer service experience, preferably within an office setting. Bilingual proficiency in Spanish, Karen, Somali, or Oromo preferred. Excellent written and verbal communication skills. Benefits Meaningful work in a collaborative environment that fosters professional growth. Comprehensive medical, dental, and life insurance. Paid time off and holiday pay. 401(k) plus company match. Equal Opportunity Employer Community Dental Care is an Equal Opportunity Employer. We recognize that our diversity makes us stronger and empowers us to serve our patients in a culturally sensitive manner. #J-18808-Ljbffr

Vacancy posted 2 days ago
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