Branch Manager - Memorial

Position Overview At PNC, our people are our greatest differentiator and competitive advantage. As a Branch Manager in Houston, TX, you will lead our retail organization to deliver the best experience for our customers in an inclusive workplace. Bilingual Spanish is preferred. Responsibilities Manage priorities through planning and execution to drive all aspects of branch performance. Drive revenue and customer loyalty through consultative interactions and solutions that promote financial well‑being. Create a differentiated customer experience in an omni‑channel environment. Lead and influence ecosystem partners to achieve shared goals. Ensure risk management and compliance in a complex business environment. Build a high‑performing team through attraction, onboarding, coaching, and development. Execute branded sales processes to meet sales targets and customer loyalty. Grow branch revenue through acquisition and share‑of‑wallet growth of consumer and business households. Lead business banking results through development and community involvement activities. Coach teams in consultative selling and technology‑enabled interactions to improve client financial well‑being. Resolve problems effectively, making banking easy for customers. Connect branch operations to deliver a seamless customer experience. Drive the employee experience, including talent acquisition, onboarding, coaching, and development. Maintain compliance with regulatory guidelines and PNC policies. Qualifications 5+ years of related experience in branch banking or similar role. Minimum 2 years of supervisory experience. Strong knowledge of account balance, income statements, and banking operations. Demonstrated ability to lead a high‑performing team and deliver results. Excellent communication, decision‑making, and customer‑service skills. Ability to manage multiple priorities and work in a dynamic environment. Preferred Skills Accountability, Banking, Client Counseling, Customer Experience, Customer Loyalty, Decision Making, People Management, Proactive Behavior, Results Oriented. Branch Banking Services, Delegation, Digital Awareness, Effective Communications, Managing Multiple Priorities, Sales Management. Proficiency with technology and digital tools. Education and Credentials No specific degree required; a combination of education, certifications, and experience may be considered. All candidates will be subject to background checks as required by law. Benefits Medical, prescription drug, dental, and vision coverage. Employee and spouse/child life insurance, short and long‑term disability protection, 401(k) with company match. Paid time off, holiday, and vacation benefits. Comprehensive wellness and learning programs. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position complies with federal banking regulations regarding criminal history and FINRA requirements. Disability Accommodations If an accommodation is required to participate in the application process, contact View email address on click.appcast.io or call View phone number on click.appcast.io (say "Workday") for assistance. All information will be kept confidential and used only as needed to provide accommodations. #J-18808-Ljbffr PNC Financial Services Group, Inc.