Office Manager

Store Manager Department: Retail Employment Type: Full Time Location: US - Wisconsin - Waunakee Reporting To: Andrew Adkins Description Join Franklin Water Treatment - Aqua Systems as a Store Manager At Franklin Water Treatment, we do more than sell solutions—we help improve lives by delivering clean, safe water to the communities we serve. We’re looking for a hands‑on, growth‑minded Store Manager to lead our direct‑to‑consumer store operations, develop a high‑performing team, and expand our presence in the community. This is a leadership role with real impact—where your decisions drive results, your team succeeds, and customers trust us to keep coming back. If you’re a proven leader who is ready to roll up your sleeves, build the business, and create new opportunities, this could be the right role for you. WHAT YOU'LL BE DOING Lead daily store operations for assigned DTC location(s), including service, installation, delivery, store maintenance, inventory tracking, and health and safety practices. Grow our residential customer base through proactive outreach, including cold calls and targeted neighborhood canvassing to generate leads and close sales. Create a positive customer experience by addressing concerns quickly, professionally, and with a service‑first mindset. Manage store and team sales goals by tracking progress, coaching performance, and ensuring targets are met. Execute sales and marketing strategies for the store and team, while removing barriers that may prevent sales goals from being achieved. Support Saturday operations as business needs require. WHO WE WANT and WHAT YOU NEED WHO WE WANT You’re a natural leader and problem solver who thrives in a fast‑paced, customer‑focused environment. You know how to motivate a team, drive accountability, and deliver results. You are comfortable picking up the phone, meeting customers where they are, and creating opportunities that help the business grow. If you enjoy leading from the front, building trust with customers, and helping a local store reach its full potential, we encourage you to apply. WHAT YOU NEED High School Diploma or GED (required). Master Plumber License (preferred). Three or more years of leadership experience managing teams in plumbing, water treatment, construction, home services, or a related industry. Demonstrated experience leading daily business operations, sales performance, inventory, and customer service. Proven ability to coach, develop, and motivate employees while creating a culture of accountability. Strong leadership, communication, organizational, and problem‑solving skills. Experience managing sales goals and operational performance metrics. Valid driver’s license with a safe driving record (required). READY TO LEAD. READY TO GROW. Join Franklin Water Treatment and lead a team making a meaningful difference in the community—one customer, one solution, one day at a time. BENEFITS Generous paid time off & holidays 401(k) with matching & service contributions Health, dental, vision, life insurance Short & long‑term disability Fertility & adoption support Undergraduate & graduate tuition reimbursement Professional development assistance Health & wellness programs Employee Discount Program Becoming a part of the Franklin Water Treatment team not only provides outstanding benefits, it also opens doors to opportunities for future growth. Enjoy peace of mind with a world‑class company, but more importantly, be satisfied in knowing you make a difference. #J-18808-Ljbffr