Operations Center Director

In a world of possibilities, pursue one with endless opportunities. Imagine Next!At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what’s possible.Job Description:Parsons is looking for an amazingly talented Operations Center Director to join our team!The Director of Operations Center is a supervisory leader responsible for managing the daily activities and performance of the operations center staff, with a focus on logistics and sustainment operations within the US Pacific Command (PACOM) area of responsibility. The Director provides direct supervision, coaching, and development to team members, fostering a high-performance culture and ensuring operational excellence in a dynamic, multinational environment.What You’ll Be DoingSupervising and developing operations center managers, supervisors, and staffSetting performance expectations, conducting reviews, and providing feedbackOverseeing staff scheduling, shift coverage, and resource allocationLeading recruitment, onboarding, and training for new staffEnsuring compliance with organizational policies, PACOM directives, and regulatory requirementsFostering a positive, high-performance work environmentCommunicating clearly and proactively with internal and external stakeholders regarding requirements, constraints, and statusesWriting concise reports, briefings, and correspondence for all levels of the organizationDeveloping and maintaining KPIs, dashboards, and performance reports; recommending corrective actions and process enhancementsIdentifying risks (security, schedule, regulatory, environmental) and supporting mitigation strategies and contingency plansCoordinating and monitoring logistics operations, including supply chain management, transportation, inventory control, and distributionManaging multi-modal transportation (commercial air, military airlift, ocean, truckload/LTL, rail)Leading logistics and sustainment efforts during emergencies or contingency operationsCollaborating with cross-functional and multi-cultural teams, including military, civilian, and international partnersSupporting mission-critical operations that contribute to US national security and international partnershipsWhat Skills You BringBachelor’s degree in supply chain management, Logistics, Transportation, or a related field (master’s degree a plus)Equivalent military or industry experience may be consideredMinimum 10 years of relevant operations and logistics management experienceIdeal candidate will have at least 3 years in a supervisory or leadership role within the PACOM area of responsibilityExperience supporting DoW/DoD, federal agencies, or large program operations (deployment, sustainment, base operations, or contingency support)Demonstrated experience with multi-modal transportation (commercial air, military airlift, ocean, truckload/LTL, rail)Proficiency with TMS, ERP, and related logistics tools (eg, SAP, Oracle, JDA/Blue Yonder, MercuryGate, or similar)Advanced skills in Excel and data analysis; familiarity with visualization tools (eg, Power BI, Tableau) is an assetAbility to interpret contracts, tariffs, routing guides, and service agreementsStrong organizational skills and attention to detail; able to manage multiple movements and priorities simultaneouslyDemonstrated ability to write clear, concise reports and correspondence; communicate effectively up and down the chain of command; proactively engage internal and external stakeholdersStrong supervisory, leadership, and conflict resolution skillsExperience with logistics management systems, operations center technologies, workforce management tools, and performance analyticsMust possess a current/active Secret clearance or higherWhat Desired Skills You’ll BringMilitary experience in logistics, operations, or sustainment rolesSupervisory or management certifications (eg, SHRM, Six Sigma, PMP); logistics or PACOM-related training or certificationsProblem-solving mindset with the ability to work under pressure and adapt to changing mission requirementsAbility to work effectively in cross-functional and multi-cultural teams, including military, civilian, and international partnersA desire to contribute directly to mission-critical operations that support US national security and international partnersAbility to work within a collaborative, fast-paced environment with opportunities to influence logistics strategy and innovationFamiliarity with PACOM operational protocols and regional considerationsSecurity Clearance Requirement:An active Secret security clearance is required for this position.​This position is part of our Federal Solutions team.The Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what’s next to deliver the solutions our customers need now.Salary Range: $148,300.00 - $266,900.00We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status.We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY!Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to .SummaryLocation: US - HI, HonoluluType: Full time