Sales Engineer

Sales EngineerMimecast started in email security — and we're still a recognized leader in it. But we're much more than that. Through strategic acquisitions and organic development, Mimecast has built a connected Human Risk Management platform that spans email security, insider risk management, security awareness training, digital communications governance, and AI-powered threat intelligence.We protect over 42,000 organizations worldwide and we're focused on a problem the industry has yet to fully address: the human layer is the biggest attack surface in cybersecurity, and managing it requires more than point products. We're growing our US SMB team and looking for a Sales Engineer who can bring that full platform story to life for our customers and partners.Reporting to the US Sr. Sales Engineering Manager, you'll own the technical path to close across our SMB and Midmarket customers. This isn't a role where you sit behind a screen building lab environments all day — it's customer-facing from day one. You'll partner with Account Executives and Account Managers to run discovery, deliver demos, and position solutions that make sense for the customer's environment and budget. When it comes to the technical win, it's yours to drive. You'll ideally base yourself in our Lexington, MA office, with hybrid working and potential for interstate travel. An experienced SE leader will support you and invest in your development — this is a role where you'll grow, not just execute.Own the technical conversation during the sales cycle — from initial discovery through to proof of value and technical closeDeliver clear, compelling presentations and demonstrations to IT leaders, security teams, and business stakeholdersPartner closely with AEs and AMs to build deal strategy, qualify opportunities, and align solutions to customer outcomesDevelop your technical discovery skills — going beyond a feature checklist to understand the customer's environment, pain points, and what success looks like for themManage proof of value engagements tied to defined success criteriaMaintain timely and accurate notes across all opportunities and POVs in SFDCSupport RFP, RFI, and tender responses with accuracy and commercial awarenessHandle technical handovers to delivery and customer success teams to protect the customer experienceServe as a customer advocate with internal Mimecast stakeholders to ensure customer feedback is documented and reviewed by the right internal teamsSupport and enable channel partners through joint selling, technical enablement sessions, and partner-facing contentContribute to field marketing activities including webinars, events, and thought leadershipClear communication and effective presentation skills come first. You can present effectively to senior IT and security leaders, adapt your message to the audience, and hold attention without relying on slides. You write clearly and communicate complex ideas in plain language.You understand how deals work — not just the technical win, but what helps move a deal forward. You've worked with structured sales methodologies such as MEDDPICC, Sandler, Challenger, or similar, and you're comfortable qualifying, positioning value, and supporting your AE in building a compelling business case.Channel experience is a differentiator. You've worked alongside channel partners — running joint demos, enabling partner SEs, or helping partners build their own technical capability around the solutions you represent. You understand that scaling through partners is how you multiply impact.Technical depth is the foundation. You have hands-on experience across one or more cybersecurity domains — email security, insider risk and data loss prevention, security awareness training, endpoint protection, or identity and access management. You don't need to be an expert in all of them, but you need to be someone who rolls up their sleeves, learns fast, and can credibly speak to how security technologies work in practice.The US OTE range for this position is $152,000-$228,000 + benefits. This reflects the minimum and maximum target for new hire on-target earnings for this position. This position may also be eligible for other related benefits. Our salary ranges are determined by role, level, and location. These factors and individual capabilities will also determine the individual pay offered.Experience as a Sales Engineer or Solutions Engineer, or in a similar role, preferably at a cybersecurity vendorDemonstrated experience supporting SMB and/or midmarket customer segmentsHands-on technical knowledge across relevant cybersecurity domains, such as email security, insider risk/DLP, security awareness, endpoint, or identityStrong presentation, demonstration, and written communication skillsDemonstrated willingness to learn quickly, ask thoughtful questions, and continuously improve your approachFamiliarity with AI tools, such as Claude, to aid in your day-to-day job requirementsAbility to travel to meet business needs, including marketing events and customer, prospect, or partner on-sitesExperience working with and enabling channel partnersBased in Greater BostonFamiliarity or experience with SaaS platforms and cloud-delivered security solutionsRelevant industry certifications, such as vendor-specific certifications, CompTIA Security+, CISSP, or equivalentExperience working with threat intelligence solutions, such as LogRhythm, Splunk, Rapid7, or Microsoft Azure SentinelHybrid working — balance between office and home that works for you and the teamA collaborative, tight-knit SE team that shares knowledge and supports each otherRoom to grow your career in a company that values technical people who can also sellThe chance to work across a broad and growing portfolio — email security, insider risk, awareness training, archiving, and more — not just one narrow nicheOpportunities to represent Mimecast at industry events, webinars, and speaking engagements — we actively support our SEs in building thought leadership and public profileExposure to customers and partners across the United StatesCybersecurity is a community effort. That's why we're committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they're a cybercriminal, of course.We're proud to be an Equal Opportunity and Affirmative Action Employer, and we'd encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won't affect your application.If you require any adjustments or accommodations due to a disability, or any other reason that may help you in your interview process, please let us know by emailing View email address on click.appcast.io to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.