Associate, Incentive Programs (Energy Storage)

Connecticut Green Bank Associate, Incentive Programs (Energy Storage) Summary: The Connecticut Green Bank (hereafter "Green Bank") is seeking an Associate to support its Incentive Programs team, with a focus on energy storage. This role will support the implementation and daily operations of the Green Bank's Energy Storage Solutions program, designed to help Connecticut ratepayers install battery energy storage systems at their home or business. The Associate will manage administrative aspects of the program, primarily through the Green Bank's Salesforce platform, including customer service, application processing, and incentives processing. Examples Of Duties Supporting the ongoing operations of the Energy Storage Solutions battery storage incentive program Creating, updating, and maintaining data records in the Green Bank's Salesforce Customer Relationship Management (CRM) platform Creating, running, and analyzing reports from Salesforce Reviewing and processing Salesforce applications from program applicants Replying to program inquiries from external stakeholders (customers, contractors, equipment providers, etc.) via telephone, email, Salesforce, and through meetings Supporting the team's partnership with Distributed Energy Resource Management System (DERMS) providers to enroll and interpret the performance of batteries enrolled in the Program and ensure consistency with data in Salesforce Organizing and tracking program documents in Salesforce through various stages in the project development pipeline Preparing presentation materials, including slides and memoranda Providing logistical support for team meetings and events, including note taking and follow-up communications Supporting aspects of regulatory proceedings required to keep the program in compliance with the Public Utilities Regulatory Authority's program objectives and deployment targets Representing the Green Bank to the public in virtual and in-person engagements, as needed Related duties as required Minimum Qualifications Required Demonstrated experience with Salesforce is preferred and willingness to learn is required Demonstrated interest in clean energy and/or clean energy finance through coursework, work experience, and/or extracurricular activities, and willingness to learn Demonstrated ability to understand various finance and technology-related concepts Considerable interpersonal and communication skills, with an emphasis on customer service Strong writing skills and an ability to explain battery energy storage and relevant concepts (with training) in a clear and concise manner Ability to work in a team environment, including with external stakeholders Strong organizational and time management skills and a demonstrated ability to manage multiple competing priorities Experience with Microsoft Office, particularly Excel, Word, and PowerPoint Experience And Training At least two (2) years of employment experience related to the expected duties of this position (e.g., supporting clean energy project deployment or supporting the administration of government or utility program) Substitutions Allowed A bachelor's degree in environmental science, business, or related field may be substituted for the General Experience as long as the candidate also has demonstrated coursework, internship, or other work experience related to the expected duties of the position. Employment Details This position reports directly to the Associate Director, Incentive Programs The position will be based in the Green Bank's Hartford, CT office with opportunities for remote work State of CT benefits package, including generous time-off, health insurance covering medical, dental and vision, retirement, tuition reimbursement for continuing education, and paid leave Salary ranges from $65,000 - $75,000, commensurate with experience, skills, and qualifications Physical Requirements Frequent communications, verbal and written, both qualitative and quantitative Visually or otherwise identify, observe, and assess Repetitive use of hands and fingers typing and/or writing Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. When working remotely, this role requires a dedicated workspace with a desk and chair and a reliable internet connection.

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No recruiters please. #J-18808-Ljbffr Connecticut Green Bank