Billing & Collections Specialist

Billing & Collections Specialist

San Diego-based commercial services company is seeking an experienced Billing & Collections Specialist to join our growing team.

Type: Hourly / Non-Exempt

Location: 9455 Ridgehaven Ct, Suite 200, San Diego, CA 92123

Reports to: Assistant Controller

About the Position

The Billing & Collections Specialist will support the accounting team with invoicing, payment tracking, and collections efforts. This role requires strong organizational skills, attention to detail, and the ability to communicate effectively with both internal teams and external clients.

Key responsibilities include:

• Generate and process customer invoices accurately and promptly
• Monitor accounts receivable and follow up on outstanding balances
• Communicate with clients regarding billing questions and payment status
• Assist with collection efforts while maintaining positive client relationships
• Reconcile billing discrepancies and resolve issues as needed
• Maintain accurate records of transactions and communications
• Support month-end close activities related to accounts receivable
• Upload invoices to various customer billing portals, ensuring accuracy and compliance with submission requirements
• Maintain organized records of logins, passwords, and any billing requirements needed for multiple portals
• Monitor and track invoice submission status, following up on rejections or discrepancies as needed
• Receive, verify, and process incoming payments (checks, electronic transfers, ACH, credit cards)
• Accurately record financial transactions within our accounting system
• Prepare daily cash reports and handle deposit processing
• Support the reconciliation of cash receipts against bank statements and internal records as needed
• Maintain well-organized and secure financial records and documents

About You

You are a detail-oriented and dependable professional who takes ownership of your work and follows through. You are comfortable managing multiple accounts and priorities while maintaining accuracy and professionalism in customer interactions.

· At least 2 years of directly related experience in billing, and/or collections, with 3+ years in accounting or administration preferred.

· GAAP knowledge.

· Strong understanding of billing practices and collections strategies

· Proven ability to research and resolve billing discrepancies and payment issues with minimal supervision

· Strong organizational and time management skills with the ability to prioritize competing demands

· Effective communication skills, including the ability to handle difficult or sensitive customer conversations professionally

· Proficiency in Microsoft Office, particularly Excel, and experience with accounting or ERP systems

· Demonstrates sound judgment in resolving issues and knows when to escalate more complex situations

· Comfortable working cross-functionally with operations and leadership to ensure accurate billing and cash flow

About Us

The Red Cow Group brings together Harvey General Contractors, LOT Commercial Property Services, and Vivo Commercial Landscape to deliver high-quality construction, property maintenance, and landscape services across the western United States. Together, we partner with a wide range of clients who expect excellence, reliability, and innovative solutions. We are committed to creating a team-oriented environment where employees are supported, empowered, and given opportunities to grow. At Red Cow Group, we believe a truly diverse culture goes beyond recognizing differences; it means creating a workplace where everyone has the freedom to be themselves and contribute to a strong, inclusive community.

About Benefits and Compensation

Our employees enjoy robust benefits, including a generous company contribution to medical coverage and a 401k match. Additional benefits include dental, vision, accident coverage, and employer-sponsored mental health and wellness resources.

This position pays between $28.00 - $32.00 /hr, depending on experience.

All offers of employment are contingent upon successfully passing a pre-employment background check, drug screening, and physical endurance test relevant to the job requirements. We are an equal opportunity employer and consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected characteristic under applicable law. Equal Opportunity Employer D/F/M/V.

This employer participates in E-Verify and will provide the federal government with your form i-9 information to confirm that you are authorized to work in the U.S.