Bilingual Customer Service Representative

Job Description

Job Description

Bilingual Customer Service Representative

Shift/Hours: Monday - Friday 8am to 5pm
Pay Rate: $17 /hr.
Location: Houston, TX 77026
Experience: At least 1 year CSR, 1-2 years Construction/ Warehouse experience preferred.

Immediate Opening! Apply today, start next week!

Our client is looking for a bilingual customer service representative to assist with client account operations. If you have construction/ building material and customer service experience, this may be the perfect fit for you.

Bilingual Customer Service Representative Duties and Responsibilities:

• Input customer orders received into computer system, Macola
• Answer customer inquiries about products and orders
• Work with assigned house accounts to ensure that the highest levels of customer service is achieved
• Work and communicate with production supervisor to ensure that last minute or "hot" orders are fulfilled
• Understand and be able to price per company guidelines and quoting
• Assist outside sales representatives with accounts and customer inquiries
• Resolve shipping inquiries and maintain close liaison with other department to maintain completion
• Interact with various departments to process quotes ,returns, credits, and payments

Bilingual Customer Service Representative Qualifications:

• Must have previous customer service experience
• Must have a working knowledge of measurements, dimensions, and weight
• Prior knowledge in packaging, production, and construction preferred
• Must have experience with various computer software including Excel and heavy email
• Must be strong customer service driven and have verifiable customer relations skills

Bilingual Customer Service Representative Special Requirements:

• 1-2 YEARS Customer Service Driven
• Importance of priority and accuracy
• Willing to take on additional responsibilities as dictated by business needs or management
• Mathematical experience
• Construction and warehousing knowledge a must

Benefits of working with PrideStaff:

• Medical, Rx, and Wellness Benefits
• Dental and Vision Plan Options
• Short-term Disability
• 401(k) Retirement Plan
• Holiday Pay

\nCompany Description

Today’s job market is ultra-complex. Placing just the right people into just the right jobs doesn’t happen by chance. It’s a science. At PrideStaff, we’ve mastered the art of staffing to help our clients and candidates achieve their goals. Whether you’re a company looking for a true partner, or a job seeker looking to land a new position, PrideStaff experts eliminate guesswork and get results.

Company Description

Today’s job market is ultra-complex. Placing just the right people into just the right jobs doesn’t happen by chance. It’s a science. At PrideStaff, we’ve mastered the art of staffing to help our clients and candidates achieve their goals. Whether you’re a company looking for a true partner, or a job seeker looking to land a new position, PrideStaff experts eliminate guesswork and get results.