Business Analyst

Contract Based Business AnalystRole: Business AnalystLocation: San Jose, CaliforniaClient: County of Santa ClaraSkills Needed:Web servicesTest PlansProtocolsDocumentingCasesJavaScript DevelopmentAccela Civic PlatformAccela EMSE scriptingAccela Construct APIAccela Civic Platform integrationBusiness analysis principlesGathering and clarifying software requirementsReliable and punctual with a commitment to excellenceTesting environmentsEnd-user feedbackProvide updates on issue fixesJob DescriptionRequired Skills & Abilities:Technical Skills:JavaScript DevelopmentAccela Civic Platform & Citizen Access Administration and ConfigurationAccela EMSE scriptingAccela Construct API and web servicesAccela Civic Platform integration with third-party applicationsFunctional Requirements:Apply business analysis principles and practicesProficient at gathering, documenting, and clarifying software requirementsAbility to work independently with minimal supervision, delivering high-quality software on time and within budgetStrong verbal and written communication skills for effective collaborationPositive attitude and customer-centric approachReliable and punctual with a commitment to excellenceOpen to constructive feedback and a willingness to learn and improveDesired Qualifications:Collaborate effectively with multiple departments and follow documentation instructionsCoordinate and participate in application upgrades and changesDocument functions and changes to new or modified functionalityImplement approved system enhancements, releases, and optimizationsParticipate in research to determine existing solutions within the organizationSupport end-user training by providing information and assistance to Instructional DesignersContribute to the development of formal business cases for proposed solutionsCoordinate technical changes, verify testing results, and ensure compliance with technical and business standardsProvide updates on issue fixes and planned updates and upgradesTroubleshoot application issues and system errors, escalating when necessaryCollaborate with the business to develop detailed user acceptance test cases and flows, including test plans, cases, protocols, and testing environmentsAttend meetings to review end-user feedback, workflow problems, system capabilities, and potential system enhancements