Business Development Manager

Job Description

Are you passionate about building strategic partnerships and driving commercial growth in the travel industry?

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At Palladium Hotel Group, we are seeking a Business Development Manager to lead our commercial strategy across the Tri-State area (New York, New Jersey, and Connecticut) and New England . The ideal candidate should be based in or around New York City , where they will build and strengthen relationships with travel partners while expanding our market presence.

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Main Responsibilities

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• Develop and execute the annual territory business development plan aligned with commercial objectives.
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• Build, manage, and grow relationships with travel agencies, consortia, host agencies, tour operators, OTAs, and other strategic partners.
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• Identify and develop new business opportunities while maximizing existing accounts.
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• Deliver sales presentations, product training sessions, business reviews, and partner meetings.
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• Organize and host FAM trips, trade shows, educational events, webinars, and networking activities.
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• Monitor market trends, competitor activity, and customer insights to identify growth opportunities.
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• Analyze sales performance and develop action plans to achieve or exceed revenue targets.
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• Manage sales pipelines, forecasting, and account activity through Salesforce CRM.
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• Collaborate with Marketing, Revenue Management, Reservations, and Operations to execute commercial initiatives.
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• Represent Palladium Hotel Group at industry events and strengthen brand awareness across the territory.
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Requirements:

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• Bachelor's degree in Business, Tourism, Hospitality, or a related field.
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• Minimum 3 years of experience in Business Development, Sales, or Account Management within the travel industry.
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• Strong knowledge of the U.S. leisure travel market, preferably within the all-inclusive resort sector.
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• Proven experience developing travel agency accounts and achieving sales targets.
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• Excellent relationship-building, negotiation, presentation, and communication skills.
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• Experience with CRM platforms (Salesforce preferred) and Microsoft Office.
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• Ability to analyze market trends and develop strategic territory plans.
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• Willingness to travel extensively (approximately 80%).
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• Valid driver's license.
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• Experience with luxury or premium hospitality brands is highly desirable.
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What We Offer:

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• The opportunity to represent one of the world's leading all-inclusive hotel brands.
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• A dynamic and international work environment.
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• Career growth and professional development opportunities.
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• Collaboration with global commercial and marketing teams.
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• Participation in major industry events, trade shows, and FAM trips.
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• The opportunity to make a real impact on the commercial growth of this area market.
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If you're ready to take the next step in your hospitality sales career, we'd love to hear from you.

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