Key Accounts Manager

Job Description

Job Description

Description

At Pacific Seafood, we do more than just provide the world with the healthiest proteins on the planet. We are a family-owned, excellence-driven organization committed to being the brand of choice in the marketplace and the employer of choice in the community. We believe in servant leadership, investing in our team members’ personal and professional growth, and rewarding performance. We live by the core values of our Diamond Philosophy: Teamwork, Productivity, Quality, and Excellence—which means consistently doing your best and always striving to do better.

Summary:

A Key Accounts Manager at Pacific Seafood is a key role on our Key Accounts team supporting efforts to foster strong relationships with customers, maximize revenue and profitability, and exceed our customers' expectations. This position involves the management and selling of accounts while managing key projects and is ideal for someone who is customer focused, has strong interpersonal skills, and is a strategic thinker.

Key Responsibilities

1. Business Account Development 
   • Identify new key accounts (ex. Regional/national chains, distributors, redistributors, and group purchasing locations).
   • Grow book of business through generation of new customers.
   • Assist in determining customer needs and any related marketing programs as needed.
2. Account Management
   • Manage and maintain current customer account base.
   • Grow and achieve volume/margins plans set by Key Accounts department.
   • Develop and conduct new line-item presentations in a professional manner.
   • Communicate with customers key information including price changes, promotions, programs, and policies in a timely manner.
3. Forecasting and Reporting
   • Forecast category sales and margin for annual budget plan. 
   • Create and report on all relevant company and supplier reports, records, programs, and customer account profiles.
   • Monitor current sales activities and report sales growth plans to the appropriate manager.
4. Project Management 
   • Establish and maintain relationships with internal sales personnel. 
   • Learn and operate the weekly bids systems within AS400.
   • Identify and execute any additional customer project needs for management and development of book of business.

Additional responsibilities may be assigned as deemed necessary to support the overall goals and objectives of the position.

What you bring to Pacific Seafood

Education and Experience

• Required
  • Bachelor's degree from an accredited college or university
  • A minimum of three to five years of foodservice sales experience
  • Valid driver’s license
  • Must be able to travel up to 40% of the time
  • Microsoft Office Suite (Excel, PowerPoint, Word, Teams)
• Preferred
  • Prior seafood/protein experience
  • Knowledge of Order processing systems
  • Bilingual

Physical Requirements

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. While performing the duties of this job, the team member:

• Must be available to work Monday–Friday during regular working hours, with occasional weekend duties.
• Ability to maintain a stationary position 80% of the time, with intermittent walking, standing, bending, reaching, and/or crawling.
• Ability to move and transport documents, equipment, or other items weighing up to 50 pounds across various locations for different team members, departments, and events.
• Capable of occasional travel as required by duties, demonstrating efficiency and effectiveness in diverse locations.
• Capable of operating a computer and other office productivity machinery, including a calculator, copy machine, and printer.
• Capable of frequently communicating with team members and stakeholders, accurately conveying detailed or important spoken instructions.
• Capable of perceiving visuals for activities such as preparing and analyzing data and figures, transcribing, viewing a computer screen, and engaging in extensive reading.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job.

Working Conditions

The working environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. While performing the duties of this job, the team member is exposed to:

• Traditional office environment
• Standard office equipment (computers, printers, phones, etc.)
• Well-illuminated environment
• Quiet to moderate noise level
• Occasional travel via car or plane to regional facilities, events, etc.
• Occasional subtle and mild scents related to the production facility
• Occasional access to warehouse facility

Benefits

Total compensation:

At Pacific Seafood your base wage is only a portion of your overall compensation package. We invest in our Team Members through a comprehensive and attractive total rewards package, including but not limited to:

• Health insurance benefits options, including medical, prescription, vision, dental, basic group life and short term disability.
• Flexible spending accounts for health flex and dependent care expenses
• 401(k) Retirement Plan options with generous annual company profit sharing match
• Paid time off for all regular FT team members, to include sick days, holiday pay, vacation, and personal time
• Employee Assistance Program- Confidential professional counseling, financial, and legal assistance provided at no charge to Team Members and immediate family members
• Product purchase program

Pacific Seafood is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.