Senior Administrative Assistant - Westside Mental Health Office

Role: Senior Administrative Assistant Reports to: Director, Clinical Training and Administration Program: 1303- FSP Department: Mental Health Location: Westside Mental Health Office - 1749 14th Street, Santa Monica, CA 90404 Setting: 100% Onsite Schedule: Monday - Friday, 8am - 4:30pm Status: Full-Time/Non-Exempt/Non-Management Openings: 1 Summary: The Senior Administrative Assistant will be responsible for supporting the central functioning of the 14th St. Westside Mental Health Administrative Office. They will ensure building policies and procedures are maintained, coordinate logs and reports to be submitted per agency and DMH expectations, maintain communication with IT and Facilities departments, and support Medication Supportive Services Process. This position is 100% onsite. Essential Duties and Responsibilities Maintain goodwill and provide exceptional customer service for all visitors, clients, callers, and staff. Coordinate service connections between treatment staff, clients, and psychiatrists. Use and maintain record‑keeping systems, including electronic health records, calendars, and other funder‑required logs. Oversee maintenance of intake and treatment‑related documentation for staff and clients. Collect and enter outcome measurement assessments into the Department of Mental Health database. Manage Annual Consumer Perception Survey process. Oversee building maintenance needs, manage building and facilities requests. Manage ordering of office and program supplies for the Wellness Center. Coordinate with IT on all office equipment. Manage office supplies inventory and place orders as necessary. Assist with developing office policies and procedures, ensuring they are implemented appropriately. Provide support in Medication Support Services including managing psychiatrist schedules, inventorying supplies, and managing medical documentation. Provide other administrative support as necessary. Qualifications Three plus (3+) years’ experience in administrative work. Significant experience with office management and daily operations. Strong verbal and written communication skills. Good practical experience with MS Office, Outlook, and Excel. Detail oriented with excellent time management, organization, verbal, and interpersonal skills. Able to read and write in English. Preferred Qualifications Bilingual in Spanish. Work Environment Mostly indoor desk assignment. Busy and loud environments. Possible exposure to elements such as cold, heat, dust, noise, and odor. May require bending, stooping, twisting, and extended sitting. Benefits & Perks Medical Insurance Vision Insurance Dental Insurance Retirement Planning (403b) & Matching Paid Holidays Paid Vacation Days Paid Sick Days Employee Assistance Plans (EAP) TELUS Health Flexible Spending Account (FSA) Basic Life / Accidental Death & Dismemberment (AD&D) Voluntary Short‑ and Long‑Term Disability Voluntary Pet Insurance Corporate Discounts: Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More The People Concern University & Certificates Equal Opportunity Employer The People Concern is an equal opportunity employer dedicated to non‑discrimination in employment. We select the most qualified individual for the job based on job‑related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws. #J-18808-Ljbffr The People Concern