Senior SaaS Support Engineer - AI-Driven Escalations
Ron Turley Associates LLC
Ron Turley Associates LLC in Glendale, Arizona is looking for a Senior Application Support Engineer to join their team. This full-time position will involve owning escalated customer issues, troubleshooting complex application behavior, and continuously improving support workflows. The ideal candidate has 4+ years of experience in SaaS application support, exceptional SQL skills, and a passion for customer service. If you thrive in a collaborative environment and have a knack for problem-solving, we encourage you to apply! #J-18808-Ljbffr Ron Turley Associates LLC
$75k - $90k
Rta: The Fleet Success Company in Glendale, Arizona is seeking a Senior Application Support Engineer. This customer-facing role involves owning and resolving escalated issues for a SaaS fleet management platform. Ideal candidates have 4+ years of application support experience...SeniorFlexible hours$75k - $90k
...Do you already use AI-enabled tools every day... ...RTA is looking for a Senior Application Support Engineer . This is a customer-... ...support role for our SaaS fleet management platform. You will own escalated customer issues, investigate... ...clearly, and driven to resolution. Customers...SeniorFull timeWork at officeFree visaFlexible hoursDay shift- ...helping multifamily owners and investors utilize data, analytics, and AI solutions to enhance decision-making. Candidates should have over... ...5 years of experience in product management, particularly within SaaS or technology sectors. The position offers a dynamic environment...Senior
- Virtuous in Phoenix is looking for a Senior Accountant who possesses a Systems Analyst mindset to improve accounting systems and manage... ...automation. The ideal candidate has 3-5 years of experience in a SaaS environment, is well-versed in GAAP, and possesses strong...SeniorFlexible hours
- ...software company seeking a Senior Application Support Engineer to join their customer-... ...4+ years of experience in SaaS application support, technical... ...in a Tier 2, Tier 3, escalation support, Senior Support Engineer... ...Familiarity with AI‑enabled tools used for research...Senior
$84.2k - $125.8k
Senior Technical Support Engineer, (Pacific Time Zone) We are the face of Pega for our customers. As part of... ...working with Java/J2EE and database‑driven enterprise applications. 3+ years of... ...PostgreSQL). Interest in and exposure to AI‑enabled technologies and modern...SeniorCasual workWorldwideFlexible hours$72k - $90k
...records to powering the AI revolution in... ...stepping onto a driven and highly collaborative... ...for a Customer Support Engineer to own customer-... ..., nonstandard, or escalated Lead customer... ...information; pull in senior support... ...preferably in B2B SaaS context (e.g., customer...Full timeRemote work- Dialpad Japan is seeking a Senior Sales Development Representative to join their team in... ...Ideal candidates will have a passion for SaaS sales, strong organizational skills, and... ...Join Dialpad and work at the forefront of AI-driven business communications. #J-18808-Ljbffr...Senior
- Zenoti is seeking a driven Account Director to join our Expansion Sales team in Phoenix, Arizona.... ...helping customers realize the full value of our AI-powered platform. The ideal candidate will have 10+ years in enterprise SaaS, with a record of exceeding sales targets....Senior
$102k - $127k
...issues. We’re data-driven and never stop... ...like to work in a supportive, entrepreneurial environment... ...complex issues, escalating to global teams as... ...Support: Deliver senior-level, white-glove... ...global Network Engineering team — executing... ...with cloud‑first SaaS environments: Okta...SeniorCasual workWork at officeLocal areaRemote work- Prosum is seeking a Senior Application Support Engineer to join its customer-facing team in Glendale, Arizona. This Tier 2 role focuses on troubleshooting... ...ideal candidate will have over 4 years of experience in SaaS application support and strong technical troubleshooting...Senior
$143k - $170k
...thinking. JOB DESCRIPTION As a Senior IAM & SaaS Engineer, you will be a key... ...access across a global SaaS and AI portfolio. This is a... ...integration decisions that support long-term scalability and compliance... ..., and support on-call escalation as needed Evaluate,...SeniorLocal area3 days per week- ...B2B Principal Customer Tech Support Engineer I ! Axway is currently seeking... ...and manage technical escalations. Drive Root Cause Analysis... ..., and Jenkins. Exposure to AI‑assisted integration capabilities... ...mapping assistants) and event‑driven / API‑first B2B patterns....Flexible hours2 days per week
- ...Position Overview: We are seeking our new Senior Technical Support Engineer - MFT Application to join the Axway... ...teams, including R&D, sales, escalation engineers, to ensure product fixes and... ...problem-solving Strong curiosity-driven desire to become an expert Ability...SeniorWork at officeWorldwideFlexible hours2 days per week
- ...reported issues. The candidate should possess strong debugging skills in web applications, with an understanding of modern SaaS applications and AI systems. This role requires substantial overlap with Pacific Time work hours and a customer-first approach to...Remote job
$70k - $110k
...Field Service Engineer At PDF Solutions, we are at the forefront... ...cutting-edge technologies and data-driven solutions empower... ...Service Engineer to provide client support for PDF's advanced ebeam inspection... ...engineers and participate in escalation conference calls. Verify...SeniorLocal areaWorldwideRelocation$45 - $47 per hour
...automation frameworks for UI and API testing. Candidates should possess over 8 years of experience in test automation, with expertise in AI-driven frameworks and development tools. The role offers a pay range of $45 to $47 per hour, along with benefits including medical,...SeniorHourly pay- ...over 8 years of experience, the ideal candidate will possess expertise in enterprise measurement and a robust understanding of data-driven performance initiatives. This pivotal position aims to enhance organizational capabilities amid evolving digital landscapes. #J-18...Senior
- A leading financial services organization is looking for a Digital Product Manager to lead innovative AI-driven products. You will work collaboratively with cross-functional teams, ensuring quality releases and alignment on goals. The ideal candidate has over 5 years in...Senior
$85k - $110k
...building relationships with clients and identifying opportunities for expansion using Zenoti's AI-powered platform. The ideal candidate has over 10 years in enterprise SaaS, exceptional communication skills, and a proven track record in account management. The position...SeniorRemote job$37 per hour
...ownership of large, complex SaaS and IT Services contracts, acting... ...You'll Love Working Here Supportive, team-driven culture that values... ...contract reviews and redlining, escalating to legal and SMEs (like cybersecurity... ...a call or message from our AI Talent Scout about this role...Contract workMonday to Friday- ...improvements. The ideal candidate has over 6 years of experience in semiconductor service ops, a robust engineering background, and familiarity with AI technologies. Responsibilities include escalation governance and cultivating team growth. #J-18808-Ljbffr KLA-Belgium
- Fullbay is seeking an experienced Principal Software Engineer to drive innovation and establish best practices within their SaaS platform. This role focuses on architecting scalable solutions while guiding and mentoring team members. You will work collaboratively to improve...
$64.89k - $173.04k
...Exchange & Copilot Operations Support Engineer plays a critical role in... ...administration, PowerShell, and modern AI-assisted productivity... ...issues Execute PowerShell-driven workflows for bulk operations... ...and Tier 1 teams to reduce escalations Document runbooks, knowledge...Full timeLocal area$70k - $80k
...Role Contentsquare’s world-class support team is a major reason why... ...looking for a Customer Support Engineer to join our global team and support... ...in working in a Web, SaaS and SDKs environment a plus! Experience... ...laws. Contentsquare may use AI‑assisted tools to help review...Full timeRemote workWorldwideFlexible hoursShift workWeekend workWeekday work$96k - $144k
...confidence. Our AI-powered, cloud... ...Relativity Academic and supporting pro bono legal... ...across engineering domains Drive... ...planning, and escalate with recommendations... ...in cloud, SaaS, infrastructure... ...delivery across senior engineers,... ...investment in AI-driven product capabilities...SeniorHome office$157.93k - $195.98k
...Title: IT Technology Services Senior Specialist Location: Tempe,... ...or data lakes. Apply modern SaaS platform, integration, and extensibility... ...towards an honest and supportive culture and is a significant step... ...America Benefits [ AI Usage in the Recruitment Process...SeniorPermanent employmentFull timeLocal areaFlexible hours$101k - $203k
A leading defense contractor is seeking a Senior Principal Data Science Developer for a remote position. The ideal candidate has extensive... ...and will work closely with various stakeholders to develop data-driven solutions. This role offers a salary range of $101,000 to $203,0...SeniorRemote jobFor contractors$115.4k - $251.6k
...About the Role As an Senior Principal Product... ...product, design, engineering, clinical, compliance, support, operations, and go-... ...messaging. Help triage escalations, incidents, and... ...preferably in enterprise SaaS, cloud platforms,... ..., data, AI, or analytics products...SeniorTemporary workFlexible hours- ...A leading semiconductor solutions company is seeking a Process Support Engineer III in Phoenix, AZ. This role requires providing high-visibility support through system installations and repairs while developing advanced processes for semiconductor manufacturing. The ideal...SeniorFull timeRelocation
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