Senior SaaS App Support Engineer (Escalations)
$75k - $90kRta: The Fleet Success Company
Rta: The Fleet Success Company in Glendale, Arizona is seeking a Senior Application Support Engineer. This customer-facing role involves owning and resolving escalated issues for a SaaS fleet management platform. Ideal candidates have 4+ years of application support experience and strong SQL troubleshooting skills. You will work closely with customers, identify root causes of issues, and communicate effectively throughout the resolution process. The role offers total compensation between $75k and $90k and includes unique perks like a flexible PTO model and wellness rewards. #J-18808-Ljbffr Rta: The Fleet Success Company
- ...in Glendale, Arizona is looking for a Senior Application Support Engineer to join their team. This full-time position will involve owning escalated customer issues, troubleshooting complex... ...has 4+ years of experience in SaaS application support, exceptional SQL skills...SeniorFull time
- ...growing software company seeking a Senior Application Support Engineer to join their customer-facing team.... ...Qualification 4+ years of experience in SaaS application support, technical... ...Experience operating in a Tier 2, Tier 3, escalation support, Senior Support Engineer, or...Senior
$75k - $90k
...your job? If so, keep reading. RTA is looking for a Senior Application Support Engineer . This is a customer-facing, Tier 2 application support role for our SaaS fleet management platform. You will own escalated customer issues, investigate complex application behavior...SeniorFull timeWork at officeFree visaFlexible hoursDay shift- ...working with a healthcare technology organization seeking a Senior Application Support Engineer to support and maintain critical production systems... ...layers. Key Responsibilities Act as the senior escalation point for complex production incidents Investigate and...SeniorPermanent employmentWork from home
- Prosum is seeking a Senior Application Support Engineer to join its customer-facing team in Glendale, Arizona. This Tier 2 role focuses on troubleshooting... ...ideal candidate will have over 4 years of experience in SaaS application support and strong technical troubleshooting...Senior
- A finance industry client is seeking an experienced Application Support Engineer in Phoenix, Arizona. This individual will primarily focus on developing and maintaining Java and Python applications, supporting fraud tools, and working with SQL databases. Ideal candidates...Senior
$143k - $170k
...strategic thinking. JOB DESCRIPTION As a Senior IAM & SaaS Engineer, you will be a key contributor to a... ...and integration decisions that support long-term scalability and compliance.... ...-based delivery, and support on-call escalation as needed Evaluate, test, and onboard...SeniorLocal area3 days per week$102k - $127k
...you’d like to work in a supportive, entrepreneurial... ...resolve complex issues, escalating to global teams as needed... ...Support: Deliver senior-level, white-glove technical... ...the global Network Engineering team — executing physical... ...with cloud‑first SaaS environments: Okta, Google...SeniorCasual workWork at officeLocal areaRemote work- Overview Position Overview: We are seeking our new Senior Technical Support Engineer - MFT Application to join the Axway team! In this role, you... ...customer and the internal teams, including R&D, sales, escalation engineers, to ensure product fixes and enhancements Maintain...SeniorWork at officeWorldwideFlexible hours2 days per week
- ...addressing talent-reported issues. The candidate should possess strong debugging skills in web applications, with an understanding of modern SaaS applications and AI systems. This role requires substantial overlap with Pacific Time work hours and a customer-first approach to...Remote job
$70k - $110k
...Field Service Engineer At PDF Solutions, we are at the forefront of revolutionizing the... ...Service Engineer to provide client support for PDF's advanced ebeam inspection tool... ...communicating with HQ engineers and participate in escalation conference calls. Verify operational...SeniorLocal areaWorldwideRelocation- Technologent, Inc. is seeking a Cloud Security Engineer to enhance cloud security initiatives across Oracle Cloud Infrastructure and third-party SaaS platforms. You will conduct security assessments, identify risks, and propose effective security controls aligned with...Senior
- Axon is seeking a Support Engineer based in Scottsdale, Arizona, to provide high-level technical support to law enforcement customers. This hybrid... ...a minimum of 3 years experience in technical support and SaaS, along with a Bachelor's degree in IT or a related field. Your...
- Bank of America is seeking a Senior Architect for Cloud & SaaS to lead network security architecture and ensure secure utilization of cloud services. This role requires 10+ years in IT with 7+ in architecture and 5+ in cloud architecture. The successful candidate will develop...SeniorFlexible hours
- ...Phoenix, Arizona, is seeking a hands-on engineer with expertise in AEM and content architecture... ...involves responsibilities such as AEM SaaS administration, collaboration with... ...innovation and proactive enhancements in a supportive environment. #J-18808-Ljbffr Cloud...Senior
$100k
About the job Senior Cloud Support Engineer (Tier 3) An exciting opportunity for a Senior Cloud Support Engineer - Tier 3, has just opened up within... ...towards resolving issues that tiers of support have escalated. As a Senior Cloud Support Engineer you will be an excellent...SeniorRemote workShift work- A major airline is seeking a Developer/Sr Developer for its Phoenix, AZ location. Responsibilities include collaborating with internal teams, maintaining enterprise applications, and implementing new technologies. Ideal candidates will hold a Bachelor’s degree in a related...Senior
- ...place. #LivingTheWellLife means you’re supported in life, not just work. It means having... ...Fargo is seeking a Lead Systems Operations Engineer in technology as part of Commercial and... ...ensure runbooks, on‑call readiness, and escalation paths are production‑grade before go‑live...Work experience placementRelocation package
- Abacode is seeking an experienced IT Support Specialist in Phoenix, Arizona, to provide end-user support, troubleshoot, and resolve a variety of technical issues. Candidates must have more than 5 years of experience supporting PC desktop applications and hardware in corporate...SeniorRemote job
$25 - $34 per hour
All Copy Products is seeking a Level 2 Engineer in Tempe, Arizona to support IT clients remotely and onsite. Candidates will handle a range of technology including desktops, servers, and network equipment while providing solutions during normal business hours. With a requirement...SeniorRemote jobHourly pay- ...Salesforce Senior Developer The Salesforce Technical Consultant... ...needs assessments, configure apps as required, and also assist in... ...training and on-going client support. Our clients are world leading... ...Knowledge of Cloud Computing (SaaS, PaaS) and Salesforce, either...SeniorWork experience placementWork at office
$84.2k - $125.8k
Senior Technical Support Engineer, (Pacific Time Zone) We are the face of Pega for our customers. As part of our Global Support organization, we provide world‑class technical guidance and trusted advisory support across Pega’s products and cloud services. Our team partners...SeniorCasual workWorldwideFlexible hours$120k - $142k
Support Revolution in Mesa, Arizona is looking for a Sr. Service Engineer to enhance their global service network. The role demands flexibility in hours, including the potential for nights and weekends, focusing on hardware and software support. The right candidate will...SeniorFlexible hoursNight shiftWeekend work$72k - $90k
...are looking for a Customer Support Engineer to own customer-facing technical... ...complex, nonstandard, or escalated Lead customer... ...partial information; pull in senior support thoughtfully when warranted... ...technical role, preferably in B2B SaaS context (e.g., customer...Full timeRemote work- ...A leading semiconductor solutions company is seeking a Process Support Engineer III in Phoenix, AZ. This role requires providing high-visibility support through system installations and repairs while developing advanced processes for semiconductor manufacturing. The ideal...SeniorFull timeRelocation
$103.45k - $129.36k
...Wounded Warrior Project (WWP) Senior Salesforce Developer designs,... ..., and other technologies to support business requirements and drive... ...solutions while resolving escalated issues and tickets. Ensure... ...systems, software engineering, or related field. Equivalent...SeniorTemporary workWork at officeWork from homeFlexible hoursShift work- Iron Mountain in Phoenix, Arizona is seeking a high-impact Senior Strategy Advisor to join the Strategic Deals team. This role involves... ...high-stakes client engagements, advising enterprise clients on SaaS solutions, and translating complex workflows into business value...SeniorFlexible hours
- Fullbay in Phoenix, AZ is looking for a Senior Financial Analyst to join their Finance team. This role involves supporting budgeting, forecasting, and business modeling while... ...will have 4+ years of FP&A experience in the SaaS industry, strong financial modeling skills,...Senior
- ASM International is seeking a Global Product Support Engineer for their ALD Team in Phoenix, Arizona. You will act as a system-level expert supporting product development and lead Alpha and Beta deployments, ensuring customer readiness. The role requires a Master’s degree...Senior
$157.93k - $195.98k
...Job Title IT Technology Services Senior Specialist Location Tempe, AZ Work Model Hybrid... ...SQL databases or data lakes. Apply modern SaaS platform, integration, and extensibility... ...transparency contributes towards an honest and supportive culture and is a significant step towards...SeniorLocal area
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